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Transfer songs to your player only with SonicStage. If you did with other software, format the player from the menu and transfer songs from SonicStage. Sonicstage can be downloaded here under SonicStage. Make sure you install the security update after installing the software...
How To Import:
*1. press "File"
*2. hover over "Import" and press on "Music File"
3. go to the folder you have the music in
4. select the music file/music files (you can select more by pressing ctrl (cmd on mac) )
*point 1 and 2 can be done with "Ctrl+O" command in sonicstage!!!
All I can suggest is that you go to the sony website and first go to the download page for sonicstage cp. There is a link to update your firmware to 3.0. After doing that, if you arent already using it, download sonicstage cp from there and use that instead of connect or old sonicstage. That will probably sort you out.
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