Magic jack eats up a lot of resources and there are some instances wherein it is conflicting with other software like your antivirus. try to disable these first when using magicjack. then restore them back once you are done using it. just make sure that you use only magicjack at point in time. no random surfing etc etc.. so that you wont get infected by any viruses.
magicJack works hard to ensure a clear connection.
If you experience an "echo" when using a magicJack on a computer:
On your softphone, please do the following:
If that does not work:
<Requires some technical understanding. Explanation below. >
Now restart your magicJack, by following the steps above.
For error 1
If you hear error 1 while trying to place a call with your magicJack, it means that you are not connected to the Internet.
To resolve this, make sure that one end of the ethernet cable is plugged into your modem/router/switch and the other end into your magicJack.
You also need to make sure that your modem/router/switch is powered on and that the port you have connected the magicJack to is functioning correctly.
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