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Posted on May 24, 2009
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The computer won't log me on.

I turn my laptop on as usual, then it asks me for my password. I put it in then it says: The User Profile Service service failed the logon. User profile cannot be loaded. I tried restarting it and i shut it down but it still wouldn't load. Please can you tell me a solution as soon as possible?

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  • Posted on May 24, 2009
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Could be an idea to log on as Admin. with correct Password. If you've forgot your User or Guest Profile details these can be updated. Go to Control Panel. Then to User Accounts.

Hope that you've not lost your Password though you could find this in order to log on your computer.

Gary

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Is your caps lock on maybe? try logging on if unable try again after hitting the caps lock

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Make a backup copy of all your data, including passwords, emails, settings, etc

Find another windows xp computer whether its a friends or another computer you have and get a memory stick or external hard drive ( which you will need ) on the working computer go into

c:\documents and settings

make a copy of the default user folder and copy that over the one on your laptop and try again.

I rebooted my system in 'safe mode' (which allowed me to login as
administrator), moved my files to the public area, and then deleted my
profile (using the Users option in Control Panel).

When I rebooted again, in normal mode, I could login as administrator, and
then moved my files back and rebuilt my profile manually.

The only problem was my forgetting about e-mail messages, which I did not
backup and have been lost permanently. Ug!!!

http://cherrybyte.blogspot.com/2007/07/fixing-user-profiles-in-vista.html


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How do I unlock my laptop? The message is "the user profile service failed the logon" "user profile cannot be loaded"
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