I have a eureka and there is alot of hair around the piece at the end of the roller, how can I get it out? I have tri tweezers, knife,etc, but the thingy still has hair and it won't tunr. afraid it will keep burning the belt off. HELP. what can I use to get hair out so it turns.

SOURCE: Dyson 07

Start of by laying the machine on its back unfasten the solepate (which is the cover over the brush roll) as soon as its unfastened it will release with ease then you will see the brush roll with the belt around it simply pull the brushroll out of its position and release the belt from the motor spindal (if attached) and then out your new belts around the slot on the brush roll and feed the belt over the motor spindal (this will be very tough to strech on. Once you have done that out the brush roll back in its position and the soleplate back and you should have succesfully fitted a belt to your dyson.

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Good luck!

woobie dog

• 1273 Answers
• Posted on Aug 12, 2009

SOURCE: brush won't turn.

Hi, W/D here.

You'll need to remove the base plate around the beater bar, and remove any hair that is around the ends of the beater bar. It tends to collect there, along with bits of string, ribbon, and such. When you're removing the hair, be aware of how the beater bar fits in the sockets that hold it in the vacuum frame; you have to replace them in the right way or the beater bar will rub.

Best regards, --W/D--

SOURCE: Brush roller won't turn

On my Dyson, there is a brush reset button on the top right hand side (if you are looking at the front) that you can press to reset the brush. I was vacuuming and too lazy to move a toy and this worked for me once I freed the rope from the brush.

SOURCE: roller does not turn

Hello,

When a Dyson DC07 makes this horrible grinding noise, it can only mean one of three things.

The Dyson DC07 uprights use a clutch mechanism to control the brush spinning when you change the floor / carpet switch. When you hear this grinding noise, it's actually the clutch slipping because it can not spin the roller brush. Most other uprights use a belt to spin the roller brush, and if something is stuck in the roller brush it will cause the belt to break. Dyson's however will make that awful grinding noise rather then breaking the belt, and will only make that noise if the roller brush can not spin.

When you hear this noise on a Dyson, it can only be 1 of 3 things. Either your clutch mechanism itself has gone bad, or the roller brush itself was not properly put back into the vacuum, or the brush itself has gone bad.

I'll be happy to walk you through step by step on how to diagnosis this problem and find out which one of these two parts is bad on your vacuum.

Step 1. Make sure the vacuum is unplugged. Then turn the vacuum upside down so that the brushes are facing up. It's easiest if you put the head of the vacuum on top of a bench, or counter top. This is how the vacuum should look:


Step 2. You see on the bottom of the vacuum 3 plastic screws that are usually the same color as the vacuum cleaner. If you're vacuum is purple, the screws will also be purple. Use a flat head screwdriver, and turn each of the 3 screws a half of a turn, counter clockwise to loosen then. After each screw has been turned (you don't need to remove the completely, just a half of a turn is all), simply pull upwards on the bottom plate to remove it.



Step 3. You should now be able to see the roller brush exposed. You'll now need to remove the roller brush. This will take some patience, and some work in order to get this brush out of the vacuum. There is a special tool that has been designed to help you get the brush out easier. I would try getting the brush out first before buying this special tool. The easiest way is to use a flat head screw driver and pry the belt up while pulling up and out on the brush. With some patience and some maneuvering, you'll be able to get the brush out of the vacuum. Here's where you should put the flat head screw driver on the brush:


Step 4. Once you get the belt out of the vacuum cleaner, it's time to test it. Use your finger tips to hold just the end caps on the very end of the roller brush. While holding just the end caps, use your thumbs to try and spin the roller brush. Does the brush spin freely? It should rotate completely several times on each spin. If the brush doesn't spin, or you feel some kind of resistance to the brush spinning, then this indicates that your roller brush has gone bad. Here's a picture of how to test the brush:


If the roller brush went bad, then you'll need to purchase a new one. Here's a direct link to the roller brush your machine uses on our website GoVacuum:
http://www.govacuum.com/dysondc07.html


If the brush however was able to spin freely, and it spun multiple times, this indicates that most likely the brush was not put back in properly, or it could be a little more serious of problem in the clutch itself has gone bad. The clutch replacement repair is a much longer, more challenging repair to do. There is a very helpful video on how to replace the clutch below so that you may follow step by step instructions on how to change it. It was really helpful for me the first time I did this repair.

I think more likely however it's probably that the brush was not put back in properly, and this caused the brushes not to be able to spin, which would cause the clutch to make that horrible noise. Make sure that the roller brush is pictured like the brush above, you may also want to make sure that the bottom plate is put on correctly, this could also prevent the brush from spinning:

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:



Here's another picture, that is the RIGHT way to install the soleplate:






If you need to replace the clutch, here's a direct link to the clutch your Dyson DC07 uses on our website:
http://www.govacuum.com/dydcclasfore.html

Here's the video on how to replace the clutch:


When you hear that grinding noise, it can only be one of these three problems. This clutch mechanism was so problematic that Dyson removed it on the second series of the DC07 models. I hope that this repair was helpful in diagnosing your problem. If you have any questions about the diagnosing, or the clutch change, please feel free to use the Clarification Request form here on the Fixya repair page. If this was helpful you, please be sure to rate my repair as helpful by clicking the thumbs up icons.

Thank you,

Chris J.
GoVacuum

SOURCE: I was removing hair from the rotating brush at the

Sounds like you are having difficulty stretching the drive belt so that the roller end clip can be slid into place.
The end clips on the roller brush are keyed so they can only go into the retainers one way. Remove the belt and check to see what the orientation of the end pieces should be in order for the brush to seat on the vacuum body and mark an alignment if necessary. Remove the brush, add the belt and replace the brush in the vacuum with the roller retainers in the proper position. You may have to stretch the belt a bit, but it should fit in.

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