Whirlpool ED5VHGXM Side by Side Refrigerator Logo
Robert May Posted on Jan 05, 2014
Answered by a Fixya Expert

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Refrigerator and freezer not cooling

Both refrig. and freezer stopped cooling. Had same problem in Nov. 2013 and fixed with the help of Fixya by unplugging the unit for 24 hours. I have it unplugged now, but I would like to do more so that it doesn"t happen again.

1 Answer

Lawrence Oravetz

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  • Whirlpool Master 10,558 Answers
  • Posted on Jan 17, 2014
Lawrence Oravetz
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Joined: Jul 28, 2008
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Check the start capacitor on the compressor and the thermal cutoff switch. It is where the wires connect to the compressor.

3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Nov 26, 2007

SOURCE: Whirlpool SD20 Freezer Intermittent Temperature Malfunction with Alarm Alert

Apologies, the above two guest comments are mine, not sure what happend!!

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Anonymous

  • 878 Answers
  • Posted on Jun 28, 2008

SOURCE: Whirlpool Refrigerator - Model# ED22LF

Tom, I would start with the overload and relay that is on the compressor, If it is white it's a good possibility that it has failed. The fact that both sides are not cooling leaves me to believe the compressor is not operating. Take the overload and relay off. If they are both contained in a white cover shake it. If it rattles, I believe that is your problem. Let me know what you find...Catriver.

projdoc

jasbo

  • 2239 Answers
  • Posted on Aug 28, 2009

SOURCE: Whirlpool Side By SIde Refrigerator Freezer stopped cooling

5 reasons for fridge and/or freezer getting warm: 1- the evaporator coils are icing up and won?t let air circulate. 2- the evaporator fan is not working to circulate air. 3- there is no refrigerant in the system. 4- no power to fridge or compressor. 5- the condenser coils have no air circulation check under the fridge behind the vent. if it is too dusty or the fan isn?t working, it is not getting enough airflow to cool down. replace fan and/or vacuum out the dust. if there is no power to the fridge, the light will be off. if the compressor is not running, there is a defrost timer that cuts the power temporarily to the compressor to melt ice on the coils. it?s located under the fridge behind the bottom vent. If the timer is off and the compressor is not going, the compressor or the main board is bad and needs replacing. there is also a temperature sensor on the evaporator coils that tells the defrost coil to turn on and when to turn off. if the defrost timer is on but the coil is not heating up, replace the sensor. if it still won?t heat up, it?s the timer or the coil. the easiest way to tell if there is no refrigerant- the freezer wall is warm and the compressor is loud. if there is no refrigerant, it may be more cost effective to replace the fridge. if you feel no air coming from the freezer vent, the fan needs replacing. If you feel air moving in the freezer but not the fridge, the channel from freezer to fridge is blocked. if the freezer has air and the rear freezer wall has frost on it, the evaporator coils are iced up and need defrosting. causes: 1. low refrigerant 2. no fan 3. too much humid air in fridge/freezer due to door open or bad door seals 4. the condensate drain tube is clogged if the seal around the door is ripped or not completely sealing, or there is condensation at the bottom or the walls of the fridge, replace the seal(s). no air, no fan. Replace if the refrigerant is low, it just needs a top off. but you need to be certified by the epa to move refrigerant, so get a professional. defrost solutions: unplug the fridge. remove the wall of the freezer that is frosted/icing up. use a hair dryer to melt the ice. do not get too close. you will see a drain under the evaporator coil. make sure it is not blocked. the water should run freely to a condensate pan under the fridge that evaporates the condensation with the hot line from the compressor. once the coil is free of ice, frost, and water, replace the panel and repair any of the problems that caused the icing up. plug the fridge in and turn it on. If it frosts up within a week, there is still an issue that not been taken care of.

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