Motorola MH230TPR 3-pack FRS 23-mile Logo

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Anonymous Posted on Jan 04, 2014

MH230TPR - one radio not working

Bought the 3 pack and one of the radios does not work. You can talk through it and others can hear you, but you can't hear others through the radio. How do I fix this?

1 Answer

eradiostore

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  • Motorola Master 1,672 Answers
  • Posted on Sep 10, 2017
eradiostore
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Joined: Jun 24, 2008
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Take the radios back to a very basic setting with all special features turned off. If the radios have a Qt filter check to see it is turned off, and set your Code to zero (off) on both units. Also, check to see your battery is good in both units. Trade the battery with a known good radio to see if the problem moves to the other radio, is a simple test.

5 Related Answers

Anonymous

  • 250 Answers
  • Posted on Jun 17, 2008

SOURCE: How do I get my motorola T5725 radios to talk to eack other

Hell ssalah,

Most of the time when one radio cannot talk to the other radio it means that the Privacy Codes are not configured properly. In order for the two radios to talk to one another they both have to be set to the same channel and Privacy Code or the Privacy Code function needs to be turned off on both radios.

The Privacy Codes can be used to keep the radios silent unless they receive a signal from another radio using the same code. This enables the radios to be used on busy channels with a minimum of interference. If Privacy Codes are turned off on one radio and turned on for the other radio, the situation you describe will occur.

Consult the user's manual for information on the Privacy Code function and either disable the function on both radios or set both radios to the same code.
Best Regards,
Ken
"Go Ahead. Use Us."

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eradiostore

eradiostore

  • 1672 Answers
  • Posted on Sep 27, 2008

SOURCE: motorola t5100 cant hear the other person talking into the radio

Check to see you have the radios set to the same frequency and interference eliminator code as one another. This would be the most likely cause.

Here is a link to the owners manual http://www.motorola.com/mdirect/manuals/T50-T55_UserGuide.pdf

eradiostore

eradiostore

  • 1672 Answers
  • Posted on Oct 17, 2008

SOURCE: motorola t6500

You need to set your interference eliminator code to zero, and your Qt filter to zero also. Here is a link to the owners manual: http://direct.motorola.com/ENS/T6500%20Series%20User%20Manual.pdf

What is happening is your T6500 is set to ignore radios which do not match the same code. The fact your Cobras can hear the T6500 indicates they are set with their interference eliminator turned off (aka no code).

A similar occurance will happen if the Qt filter is set to anything but zero. The Qt filter is unique to Motorola. These features are beneficial when you are in a high radio traffic area and you want to block out hearing other people. But in your situation, you are mixing radios, and the easiest way to make them match is to turn off the special features (aka set them to zero).

eradiostore

eradiostore

  • 1672 Answers
  • Posted on May 01, 2009

SOURCE: Can't hear each other when talking?

Here is a copy of the user manual: http://www.giantintl.com/ContentManage/manuals/Moto/SX900%2002-22-08.pdf Double check the programming of your frequency and interference eliminator code.

Then you might check your Qt filter and your call tones. Set both to the zero (off) position and see if you have the same issue.

eradiostore

eradiostore

  • 1672 Answers
  • Posted on Apr 10, 2010

SOURCE: I cant talk to the other radio. the channels are both the same.

Here is a link to the EM1000 series user guide: http://www.giantintl.com/ContentManage/manuals/Moto/EM1000%20User%20Guide%2001-11-08.pdf

Check your frequency, code and Qt filter (if any) settings. For basic operations set the code and Qt filters to zero (off). Turn off any special features, and try the radios in just a basic mode.

Best regards.

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You will need to tell us more. What model radios are you using? Can you hear others talking but not your friend with the other radio? If you can hear other talking, the problem my be a defective transmit circuit on the friends radio. If you can not hear any one, you may a a defective receiver or broken antenna. Can the other person hear you?
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I think it your best chance of getting help with this would be to contact the main office and tell them you just purchased the radios, they will not transmit and can they help you with the problem.
This is their current contact information.
http://www.motorolasolutions.com/US-EN/Pages/Contact_Us

Canada
Motorola Solutions
8133 Warden Avenue
Markham Ontario L6G 1B3
Telephone: +1 905 948 5200

United States
Motorola Solutions, Inc.
1303 East Algonquin Road
Schaumburg, Illinois 60196
Telephone: +1 847 576 5000
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Motorola t6500

You need to set your interference eliminator code to zero, and your Qt filter to zero also. Here is a link to the owners manual: http://direct.motorola.com/ENS/T6500%20Series%20User%20Manual.pdf

What is happening is your T6500 is set to ignore radios which do not match the same code. The fact your Cobras can hear the T6500 indicates they are set with their interference eliminator turned off (aka no code).

A similar occurance will happen if the Qt filter is set to anything but zero. The Qt filter is unique to Motorola. These features are beneficial when you are in a high radio traffic area and you want to block out hearing other people. But in your situation, you are mixing radios, and the easiest way to make them match is to turn off the special features (aka set them to zero).
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