Dell Inspiron XPS M2010 Notebook Logo
Posted on May 22, 2009
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Dell XPS M2010 Starting Problems

When turning on the Dell XPS M2010 it will only light up the blue power on and the bluetooth lights. No screen, no beeps nothing. Dell have changed the System Board, Video Card, processor and Memory all to no avail and now given up - help I have the exact same problem. I have had the video card changed out once already. Now, the machine is not under warranty and I am left on my own. does anyone know where I can purchase the ATI Radeon x1800 256 card? I have to buy it online as I live overseas. I have looked everywhere, but can't seem to find one. Thanks in advance.

1 Answer

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  • Expert 79 Answers
  • Posted on May 22, 2009
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Joined: May 06, 2009
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If they've changed everything else, why didn't they replace the power supply? That's the next part to target for replacement, other than the on/off switch (or button) itself. With no system board beep codes it's apparent that the mobo isn't gettting any juice at all.

Also try disconnecting everything from the mobo but the power supply - including pulling add-on cards. One or more attached devices may be contributing to the problem. If it comes to life start adding things back until it fails - you've just identified the culprit.

Good Luck!

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Dell XPS M2010 Starting Problems

Ok. Here is the thing. I hope everybody sold their problem, but I will just post for others who may experience the same thing.

1st believe it or not : there is nothing wrong with motherboard, as when you press the power button, computer will shut down. with defective motherboard it will just continue running untill you will unplug it.

2nd believe it or not : it can not be battery issue or hard drive issue, because it does not make any scenes in any way. I have to agree that hard drive on the right is semi-correct answer.

REASON:

IT is video card that messing up everything. And it is located right under right hard drive. That's why when somebody removed hard drive he/she accidentally corrected the cooling system of video card , which returned M2010 to live.

CONFIRMATION:

1. First remove the top cover from the computer. There are 2 sides the plastic things. If you look at the back of your laptop you will see 2 small holes , one on every edge of the back. You stick something there it will loose the front cover.
2. unscrew all the screws hat have ">" or "<" signs next to them. there are something about 15-16 screws in total: this will allow you to open the cover under wich you can find the motherboard and stuff. When you open the cover pry to start the computer, and you will see that fans will not start even after 1-2 minutes after you hit the power button.
3. Remove the right hard drive and under it you will find screws A, B, C, D (silver) and also 1,2,3,4 (black) unscrew the black ones first, them remove video card with the cooling mechanism. now try to turn on the machine. you can see that after like 20-30 seconds fans start working which means that motherboard is fine and it was the video card that was giving problems.

SOLUTION:

1. I am not sure what causes the issue but I have fixed it this way:
uscrew silver screws and disconnect cooling part from the actual video card.

2. clean both, video card and cooling system not touching sky blue foam ICs. That staff is needed to cool the chips on the video card.

3. let them dry for an hour or so after cleening, than apply some Thermal compound, thermal paste and re assemble the video card with the cooling staff. (mek sure no screw is loose or something)

4. put it back and turn on the computer. If it works , whell .. it works now :)

if not then either you levae some liquid on the video card or screws are loose. try to play a bit with screws. but my personal suggestion is just to wait for a minute or two until video card gets hot and fixes liquid problems itself :)

Try it. It worked for me perfectly ...
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