Where can i get driver

Optical drives are more forgiving.
Make sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install.

click start Control panel administrative tools computer management device manager scroll to cd/dvd rom drives + to expand could be a yellow question or exclamation mark ? ! or a red X right click update drivers

you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard
hope it helps

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device

hope this helps you

Most likely a problem with the reader on the CD/DVD Drive.

Very easy to swap out a different CD/DVD Drive. Add the new device and see if that resolves the issue.

hello
at end of this instruction set, see link to review more questions/answers,as your issue with CD/DVD ROM will vary .


This document applies to HP and Compaq desktop computers with Windows XP, Me, and 98. Use this document to make Windows and the CD writing software recognize the CD or DVD writer drive. Start at Step 1; do not skip to other sections until Step 1 has been completed. Step 1: Does Windows detect the CD or DVD drive? Use Device Manager to determine if Windows is recognizing the drive:

1. In Windows XP, click Start , and right-click My Computer . In Windows 98 and Me, right-click the My Computer icon on the desktop.
2. In Windows XP, select Properties , click the Hardware tab, and then click the Device Manager button. In Windows 98 and Me, select Properties , and click the Device Manager tab.
3. Click the plus sign (+ ) next to DVD/CD-ROM Drives (or similar) category.
4. Do the following depending on what is listed in the DVD/CD-ROM drives category:
   • If the CD or DVD drive name is missing , the drive is not being detected by Windows. Close Device Manager and skip to the section CD or DVD drive is not recognized by Windows .
   • If a drive name is shown but is disabled (icon is marked with a red X, ), the drive has been disabled. Right-click the drive name and select Enable . You may have to restart the computer to complete the enabling process. The drive should work correctly once it has been enabled. NOTE: If the drive cannot be enabled, a required service or driver that the drive needs is not functioning or has been disabled. Click the plus sign next to IDE ATA/ATAPI controllers and troubleshoot any problems found according to any error codes in Device Manager. Resetting the BIOS may also resolve this problem.
   • If a drive name is shown but contains an alert icon (an icon marked with an alert symbol, ), then use the section Using Device Manager error codes to troubleshoot the problem. You may also use the next section Disc burning software does not recognize the original drive to reset the drive configuration.
   • If the CD or DVD drive is listed as normal but your disc burning software does not recognize the drive, Device Manager shows no special icons . Windows is detecting the drive but the writing software does not. Leave Device Manager open and continue with the next section Disc burning software does not recognize the original drive .

here is a link that will give you several other questions and answers to CD/DVD ROM issues.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=11843&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=443069

please rate me with 4 thumbs UP to keep my services active

If you mean the drive won't open then
Turn off computer
Locate a small hole in DVD drive lid.
Carefully insert a straightened paper clip.
Gently push & the lid should pop out.
Then you can open the drive & remove the CD
Restart the computer and see if it opens normally and reads dvd's now.

If you mean Windows won't read it then the drivers may need re-installing. Check in hardware manager to see if Windows recognizes it or shows an error for it.

You may have to take out and put it back in. Make sure you this with the laptop off and then start after you insert the optical drive back in. There should be a switch or one screw that will allow you to remove the cd drive. If all else fails, try reinstalling the driver as well. If after all this you still have issues, you may need to replace the drive.

Hello,

Make sure the BIOS is 'seeing' the drive. Reboot your pc, press F2 as soon as it starts to boot (Or watch your screen and the POST will display which function key to press to enter setup.) If the BIOS is NOT seeing the drive, you may need to a) replace the drivers for the dvd or b) replace the dvd rom itself. (I recommend the drivers first.) Please repost your results and we will continue to monitor your progress.

Good Luck
C2Solutions

Go to HP's support website, find your laptop, and get the missing driver, or find out what brand your cd/dvd drive is and go to the manufacturers website to get the driver. I hope this helps!

Check it from Device manager;

Right Click my computer. Go to properties.Hardware tab; Device manager; See under device manager ! any yello sign; ETC;


If you could not find any alternate Best Solution is try replacing CD DVD Rom
Regards
Rafique