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There is a possibility that this issue might be related to DirectX. Try following the below steps which might help:
(1)Click start and select run.
(2)Type regedit, click ok and select yes.
(3)Goto HKEY_LOCAL_MACHINE?SOFTWARE..> MICROSOFT..> DIRECTX
(4)Now right click on DirectX and delete it.
(5)Restart the computer.
(6)Download the latest direct X
Hello, the problem seem to be related to the video card you're currently using, See if you have an integrated video card: a hint to find out is to see behind your computer if the monitor connection is on a side of the back panel is probable you have an incompatible integrated video system, you can solve this problem by buying and installing a compatible video card as any Nvidia or ATI card, Call an IT professional and ask for some advice on what card you should buy and install to make these problems disappear, also ask him/her to install it for you.
Have a nice day, and If you have any other questions you can come back and reply.
PD: If you still want to buy and install it yourself ask me again and I'll help you.
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