Front load washer has power, but won't turn on (no power to the controls)

If you have a Kenmore Elite front loader model 42198900 and the door light stays on while the machine has no power to the controls, there are a few potential causes you can investigate:

1. Check the power supply: Make sure the washing machine is properly plugged into an electrical outlet and that the outlet is functioning properly. If the outlet is not working, check the circuit breaker or fuse box to see if a circuit has tripped or blown.
2. Inspect the door lock: The door lock mechanism may be malfunctioning, preventing the machine from turning on. Check to see if the door is closing properly and if the lock is engaging properly. If the lock is faulty, it may need to be replaced.
3. Check the control board: The control board is responsible for sending power to the various components of the washing machine. If the control board is malfunctioning, it can cause issues like a door light staying on but no power to the controls. Check the control board for any signs of damage or wear, and consider having it tested or replaced if necessary.
4. Look for other potential issues: If the above steps do not identify the problem, there may be other issues with the machine that are causing the problem. Consider contacting a professional appliance repair service for further diagnosis and repair.

Common error with front loaders is the door interlock. Make sure the door is positively closed. A gentle open hand push at the erea of the door lock often gets a machine started.

Regards

John

Did you ever get an answer to your issue? I am having the same problem. The light stays on when the door is closed and no power to the machine. I have unplugged it and done some other things to no avail. thanks

Hi from retired Englishman in SW France,

'DL' stands for Door Lock error. There is likely to be a problem with either the door solenoid/lock or the 'door closed' sensor requiring a service engineer's attention I suggest. Sorry ;-0(

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Thanks and good luck!
John C

This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

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The Bellow should be available at a appliance part store. be sure to call with the model number and serial number, that way if they don't have it they will have time to order it.

yes!! the F/11 is triggered under high voltage conditions like high speed spinning. The part is called the MCU motor control unit. if it goes into failure while using your machine and locks the door, just wait 3 minutes and the door will unlock after the MCU resets. Try using you machine with a low speed spin for awhile.

TOP LOADERS

Look at following areas for the model number:

* Rear Center Of Lid Well
* Left Upper Back On Base Cabinet
* Back Top Control Panel
* Right Rear Corner Of Washer Top Lid
* Open Lower Left Front Base

FRONT LOADERS


Look at following areas for the model number:

* Rear Center Of Door Well
* Left Upper Back On Base Cabinet
* Back Top Control Panel
* Right Rear Corner Of Washer Door
* Open Lower Left Front Base

There is an override switch directly below the latch under the machine on most front loaders.

to unlock the controls
select and hold drain/spin for 3 seconds until the control locked status lights turn off.