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I just received a Cosco alpha omega car seat and the between the leg latch that the straps snap into is not working any place I can find a replacement part for it Heidi
You can call the manufacturer, Dorel Juvenile Group, at (800) 219-0509, and they will advise you what to do. A carseat with twisted straps is not safe, especiallyif they involve the harness.
Make sure you also check www.carseat.org/recalls to see if your AOE is one of the ones recalled for harness issues; if so, the Dorel Juvenile Group will send you a free repair kit.
Dorel Juvenile Group manufactures these car seats for under the Cosco brand. You should check out their web site.
Check out the recall notices and make sure your seat is not listed.
Register your car seat so that you are informed of any future recalls.
We have taken our car booster seat apart and ran the cover through the laundry. We used the delicate cycle and COLD water. We also soaked it overnight. This resulted in a very clean cover. MAKE SURE you take several good quality photos of it so that you can get it back together again. Online manuals do not seem to exist.
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