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dayang maryama Posted on Dec 26, 2013
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COLOR PRINTING PROBLEM

WHEN I PRINT, THE PRINTER RESPONDED. HOWEVER IT KEEP ON TRYING TO PRINT BUT NO PAPER COMING OUT. AND A MESSAGE APPEARED ON MY COMPUTER SCREEN "ENGINE COMMUNICATION ERROR". I CAN ONLY PRINT BLACK & WHITE. ENGINE COMMUNICATION ERROR ONLY APPEARED FOR COLOR PRINTING

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Steve F

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  • Master 1,361 Answers
  • Posted on Dec 26, 2013
Steve F
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Have a look at your printer software settings. You may have it set to black and white only. There may also be a driver that was missed during installation to allow colour printing. Try reinstalling the software.

3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 25, 2008

SOURCE: Hp K80 printer

I had the same problem, and it seems to have corrected itself. I too, installed a new "45" black cartridge and got the message to remove and check color cartridge. After I removed it and cleaned it the message stayed on the display for about 5 minutes and then asked me to "align cartriges." After I aligned them I had no problems.

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Anonymous

  • 1 Answer
  • Posted on Aug 24, 2008

SOURCE: Changing cartridges

I just turned on my hp psc 750 and an error message appeared. Incorrect black cartridge installed
I just used it yesterday, what is wrong???

Anonymous

  • 2 Answers
  • Posted on Jul 25, 2009

SOURCE: HP J4500 color cartridge error

Take the cartridge out and clean the contacts off with something (ie: pencil eraser, your thumb...) That worked for me! I couldn't find a solution anywhere even after chatting with online tech support from HP. Quick and painless! I hope this helps...

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