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Hi the PUK code is the security code for the sim card and not any code to do with the phone, all you need to do to get the PUK code is call your service provider. your service provider wont charge for giving you the code as the code belongs to you, all you need to tell them is your phone number or if you dont know that then the number printed on the sim card, they will then provide you with the 10digit PUK code for free over the phone. this will then allow you to access the sim card.
The only place you can get the PUK code from is your service provider as their is no where else that keeps these codes, if you still have the card the sim card was attatched to then it will be written on their but if you no longer have this then the only way your going to get the code is by calling your service provider, they wont charge you for this as the code belongs to you,
you do have another option open to you though, if you dont need that sim card then you can go out and get another sim card and when you get given a new sim card you will get given the unique PUK code it will be written on the card the sim card is attatched to.
let me know if you need further assistance ok.
plz rate this solution as i have a whole page of unrated posts, thanks..
Please call the costumer care of your sim card network operator (service provider). They will give you the number, note that if you enter random numbers several times, it'll damage the sim card and will not be usable anymore, So i suggest you not to do anything with it till you get the number from the Service Provider. No one can unlock it, it's saved on the database of the Network Operator. They will give you the number and will instruct you how to do it. Good luck. Thanks for using FixYa
PLEASE BACK UP YOUR FILES BEFORE UNLOCKING This will also bring the phone to default settings 1. First do a CUSTOM reset: *2767*2878# turn off the phone 2. take out the battery and sim and put wrong network SIM and insert only a half of it, Very important so it won't ask for network password and shows "Insert SIM" message.(possibly in a different language) Now put the battery ,and switch the phone on .(phone shows "Insert SIM" message.) 3.push the sim fully in at this stage the phone is still asking to "Insert SIM" 4. Make a FULL reset: *2767*3855# 5. The phone should reboot working with "wrong" sim inside. 6. Make a Change the NCK password to 8 zeros by typing: *7465625*638*00000000*00000000# 7. Now Disable network lock By typing: #7465625*638*00000000# Phone is unlocked
1. First do a CUSTOM reset: *2767*2878# (star 2767 star 2878 hash) turn off the phone 2. take out the battery and sim and put wrong network SIM and insert a half of it, so it won't ask for network password and shows "Insert SIM" message. Now put the battery ,and switch the phone on .(phone shows "Insert SIM" message.) 3.With out turn off the phone push the sim fully in. At this stage the phone is still asking to "Insert SIM" 4. Make a FULL reset by typing: *2767*3855#(star 2767 star 3855 hash) 5. The phone should reboot working with "wrong" sim inside. 6. Make a Change the NCK password to 8 zeros by typing: *7465625*638*00000000*00000000# (star 7465625 star 638 star 8zeros star 8zeros hash) 7. Now Disable network lock By typing: #7465625*638*00000000# (hash 7465625 star 638 star 8zeros hash) Phone is unlocked (check with *#7465625#)
WARNING: ALL CONTACTS AND OTHER SETTINGS MAY BE LOST DURING THIS PROCESS!!!
Method: Before you start, make sure the battery is charged and all security codes or PIN codes or watever are disabled so we dont have any code prompts interfering with this method.
1. Turn off the mobile phone. 2. Insert a "Non-accepted" SIM card (sim card that wont work) half way in so that when you turn on the phone, it still says "Insert SIM". 3. Turn on the phone. 4. Enter the following code and wait patiently for phone to reset:
*2767*2878#
5. Once reset has completed, the phone will still say "Insert SIM". This is where you need to push the sim card all the way in. You can use a paperclip or a tiny object to push it in if you have difficulty. IT IS IMPORTANT THAT THE PHONE REMAINS ON AT THIS STAGE (TRY NOT TO LET BATTERY FALL OUT) IF BATTERY FALLS OUT, DO NOT PANIC, JUST START FROM STEP 2 AGAIN. 6. Enter the following code and wait patiently for phone to reset:
*2767*3855#
7. After reset is completed, SIM should work and also the reception. Don't get excited, its not unlocked yet. 8. Now we want to make it permanent. First check what locks need to be deactivated with the following code:
*#7465625#
------------------------------------------------------------------------ a) If Network Lock is "Active", put in the following code:
*7465625*638*00000000*00000000# Message should be "Network Lock has been personalised" or similar. Then:
#7465625*638*00000000# Message should be "Network Lock deactivated" or similar.
------------------------------------------------------------------------ b) If Subset Lock is "Active", put in the following code:
*7465625*782*00000000*00000000# Message should be "Subset Lock has been personalised" or similar. Then:
#7465625*782*00000000# Message should be "Subset Lock deactivated" or similar.
------------------------------------------------------------------------ c) If SP Lock is "Active", put in the following code:
*7465625*77*00000000*00000000# Message should be "SP Lock has been personalised" or similar. Then:
#7465625*77*00000000# Message should be "SP Lock deactivated" or similar.
------------------------------------------------------------------------ d) If CP Lock is "Active", put in the following code:
*7465625*27*00000000*00000000# Message should be "CP Lock has been personalised" or similar. Then:
#7465625*27*00000000# Message should be "CP Lock deactivated" or similar.
------------------------------------------------------------------------ e) If SIM Lock is "Active", put in the following code:
*7465625*746*00000000*00000000# Message should be "SIM Lock has been personalised" or similar. Then:
#7465625*746*00000000# Message should be "SIM Lock deactivated" or similar.
if it is saying enter puk code and you do not know it,DO NOT enter any numbers or you will block your sim.Ring customer services on a pals phone,give your info and ask them for your puk code,they will give you a number which you then enter and then you can reset your password and your phone will work fine.Switch off your sim password if you dont want problem again
hello there....well its quite simple...there is nothing wrong with your phone ...its your SIM... if it is asking for a PUK (Personal Unblocking Key) code...call your subscriber and ask them for PUK code,entering this code will reset your sim
If the error message is saying sim damaged call them and ask for a "sim replacement" you will get a new sim while you will retain the same number ,however you will lose the phone numbers and other data stored in sim,this can be free but it depends on the company and how 'customer friendly they are
Please follow the instructions carefully! Following are the 12-point instructions to unlock your Samsung E250 phone:
1. First do a CUSTOM RESET by tying in:
*2767*2878#
(Phone may display foreign language – don't worry! The last digits after the * will appear as - - - -; this is normal)
2. Turn off your phone
3. Take the battery and SIM out of the phone
4. Take a wrong network SIM (a SIM the phone does not currently accept) and insert it ONLY HALF way in, so when you turn on the phone it won't detect the SIM. Very important so the phone won't ask for network password and will show "Insert SIM" message.
The process of inserting only half of the SIM. I advice you to take care and do it with a soft approach as you might not have done this before.
5. 2. Now put the battery in carfully behind the protruding SIM card and switch the phone on. The phone must show "Insert SIM" message.
6. 3. Without turning off the phone, now push the SIM card all the way in, at this stage the phone must continue to display the "Insert SIM" message with the WRONG SIM inside.
7. Now make a FULL RESET by typing: *2767*3855#
9. Change the NCK password to 8 zeros by typing: *7465625*638*00000000*00000000#
8. The phone should reboot working with "wrong" SIM inside. (Do not turn off the phone)
10. Disable network lock by typing: #7465625*638*00000000#
12. Check this is done with *#7465625#
If your phone is not unlocked please retry the above ensuring all steps are followed to the letter, 9 out of 10 people who have problems have made a simple error and find that when they repeat all the steps it works.
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