Hi there! Up to a few days ago I could easily scan documents to my computer. However, I tried to scan a document. However, after after I selected "scan to computer", the device asked me to enter PIN number... I have NO idea what this pin number is, nor do I remember entering one! So now I simply cannot scan to may computer... HELP! :) thanks, Arnon
This drove me mad for about 2 hours (I've just experienced the same problem), but have finally found the solution!
Firstly, it depends on what Lexmark you have (as different printers use different software)...
For my Lexmark which is an S600, I went into the program 'Lexmark home' which was in the lexmark folder on the start menu and in my lexmark software folder, went to 'settings' and then 'Network computer name'. From here you can set the pin.
According to people experiencing this problem with other Lexmarks, you can do this via the equivalent 'productivity suite' program through 'network settings'.
Hope this helps.
Thank you paulyrussell. The description above didn't tell me anything that the booklet that came with my printer did. I followed your suggestion with my Pinnacle Pro and now it works great. Thanks again.
This is what I have spent hours and hours looking for! The weird thing is that no box was checked. That should have meant that no passwprd was rrequired. That was not the case. The Lexmark simply would not scan to my computer until I entered a password and made it mandatory! Very strange. Lexmark should be ashamed they could not tel us how to get here!
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Here's some info on scan pin codes, it implies that something's changed on your PC configuration, not on the AIO:
Why am I being asked for a PIN?
PINs are a security measure used to restrict the scanned information from going into certain locations, or to keep
what is being scanned from being seen or used by others. You may be prompted to enter a PIN if the network
computer you are scanning to requires one.
To learn how PINs get assigned to network computers, see the Help for the printer software associated with your
operating system
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