Dyson DC16 Handheld Vacuum Cleaner Manual

Hi Alan, it's Jack at Dyson.

If you own a Dyson DC16 handheld vacuum, the battery removes at the push of a button. Press the catch and pull the battery away from the machine horizontally. If you're fitting a replacement battery, this will attach to the machine in the same way.

If you own a different model of Dyson handheld vacuum, please reply to confirm which model you have so we can provide further advice.

Alternatively, if you'd prefer you're welcome to call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

The Dyson manual is here ( Dyson DC16 User Manual Page 2 ). If you're wanting to go further than just undoing areas to clear clogs, or, say, to do a super deep clean-out, then you may need to look around for specifics. There are videos out there on some deep inner checks, but I didn't have any luck on tear down guides.

Good Luck

Hi,

Here is a great video that shows you how to install the base station:

Hi there,

Sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Hi there,

Sorry to hear you're having difficulties with your DC16. Although your cleaner will no longer be under its original 2 year warranty, the new motor assembly would be covered by a 12 month warranty if you purchased it directly from Dyson. As long as the cleaner has been used in accordance with the terms and conditions described in the manual, we should be able to replace this for you.

Alternatively, we could arrange to have the cleaner returned to us for further inspection.

In either case, please get in touch with us directly so we can discuss the issue further. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week. We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Here is the link....just select the dc16 model you have and you can veiw and save or print the manual!

http://www.dyson.com/support/help.asp?model=SUP-DC16&article=1374

Most likely it is your battery. the lith ion batteries die out over time. That is on of the symptoms of an old battery. Did you call Dyson? They have a 5 year warranty

I didn't understand what you need exactly, but anyway, you can find both of them on amazon (the entire vacum, or just a battery 1500Mah). take a look on following links:
1. entire vacum: Dyson DC16 Root 6 Handheld Vacuum Cleaner
2. just battery: Pwr 1500mAh Extended Capacity Battery for Dyson Dc16 Root 6 Vacuum Cleaner...

I found a good deal on ebay. Didn't want to pay Dyson's battery price.
I love my Dyson handvac. I'm very happy to have it back again! The new battery solved the problem.

The battery is located at the bottom of the handle. To release it, press and hold down the button on top of the battery case (it has 3 ridges on it). That releases a catch and you can then slide the battery out to the rear.