Canot get picture during video call.
I guess the obvious question here is do you actually have a webcam fitted? If we assume yes then does the camera actually work? Again assuming yes, and assuming we're talking about skype then go into tools>options>video settings. Your camera should be listed, if it is and you are just getting a blank screen, you could try installing a program like many cam http://download.manycam.com/
Now it gets a bit weired. Open the many cam program and go into sources and select your webcam and (hopefully) it should show it working. Assuming it is then re-open skype as before and select manycam as the camera and it should then work. I've had to do this work around on a few HP laptops where the built in cam wouldn't work on skype.
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