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I would suggest you take it to an expert to have a look at it. As without seeing said fault, it would be very difficult to answer.
But, I hope this helps
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
Lens has jammed. Usually becuae of a drop or because sand or grit has got into the mechanism. Only solution really is to get it professioanlly repaired.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.
My wife's Canon SD200 got stuck with an open lens and the E18 error. I opened the case and wiggled things and still nothing. Then, I turned the camera on and started tapping the edge of the lens casing with the magnifying glass I'd been using (need the battery and memory chip in place and make sure you've transferred pictures to your computer before trying this). Voila! The lens closed. But, of course, it wouldn't open and still gave the E18 error. Well, one good tap deserved another and Voila! again. It opened. After a few more iterations - and cleaning the lens casing each time, it was back to normal. The trick is the timing of the tapping. Just after turning on the power to the camera start tapping on the lens casing - not hard - just a light tapping. And don't tap on the glass lens itself -- you don't want to really break it.
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