My Zen will not do anything,it's froze.

Hi my creative zen 8gb when turned on states that the ear phones are not connected, and loses all power even though it has been fully charged after one use

http://www.fixya.com/support/r3771170-phone_water_damage

connect it to your computer and then go to the E:/ the E drive and go in to artisst click it's song title delete it your mp3  will stop playing and then add it bakc and should work

It is possible a virus has infected your device. If there is no virus in it, then it require re-programming. Visit http://www.s1mp3.org and find the appropriate firmware and tool. Try to reprogram it.

My Zen locked when I turned it on. It wouldn't play the track the screen was on so I pressed the reset button and turned it on again. It was then still locked on the same track so I tried turning it off which then froze as it was shutting down. After another reset it went through the rebuild screen then locked again. I then used the above fix (pin in reset, then hold play and power switch down). Taking me into the kind of bios screen I formatted the contents. Then added my library again. It's now working fine.
This is the second Zen I've had because the first one had the same problem so I took it back without trying to fix it. Both times the problem occured when I had my Zen plugged into my car stereo auxiliary jack whilst switching the ignition on in my car. I can't understand why this would cause the problem but I'll avoid doing that in future.

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

if that doesnt work try
How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

I Recently bought a Zen, and it works great. The only problem I found was that it freezes itself from time to time, and the best solution to this problem is on the bottom of your Zen, there is a very small Reset hole. With a needle or a toothpick, gently stick it in, and push lightly. This will allow the Zen to unfreeze, and return back into it's regular mode. All your files will be saved, and kept on to the Zen, so you don't need to worry about losing any of your files.

Any additional help, I'll be glad to answer!

-bananaboy101

You might have pulled it out when it was transferring information. You probably need to upgrade its firmware. Go to Creative's website and check.

You have to hit the reset button. You stick the end of a small paperclip or even the wire part from those garbage bag twist-ties into the reset button which is the hole on the bottom of the player. As you push the paperclip into hole you must hold down the PLAY button. This should put it into the Recovery screen or else it will just say "Rebuilding Library". If it goes into the Recovery screen you select CLEANUP and then YES. After it goes through cleanup which can take forever then it will will usually reboot on its own or if it goes back to recovery screen hit REBOOT after you have done CLEANUP.