Dyson DC31 Bagless Handheld Vacuum Logo
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Robert Simmons Posted on Dec 20, 2013
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It runs for a few seconds and cuts off.

The battery reads charged. The light on the unit will come on, no motor action. It then runs for a few seconds, then quits again.

1 Answer

  • Official Brand Answer 2,572 Answers
  • Posted on Dec 23, 2013
AskDyson
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Hi Robert,

Thank you for reaching out. I am sorry to hear you are having difficulty with your DC31. Based on the details you provided we would like walk through a few trouble shooting steps and we may be able to resolve this right over the phone.

At your convenience please call our Helpline to speak with an expert.

US - 1-866-693-9766 or UK - 0800 298 0298

Best wishes,

Jessica

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