The battery reads charged. The light on the unit will come on, no motor action. It then runs for a few seconds, then quits again.
Hi Robert,
Thank you for reaching out. I am sorry to hear you are having difficulty with your DC31. Based on the details you provided we would like walk through a few trouble shooting steps and we may be able to resolve this right over the phone.
At your convenience please call our Helpline to speak with an expert.
US - 1-866-693-9766 or UK - 0800 298 0298
Best wishes,
Jessica
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