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There are 2co-line in as 4/24 system sl1000 but from other extension it only go through 1st colines the other one shows always busy even it is free please shar solution
I think its always busy because it has a fault on that handset or its cradle. Swap the 2 over, and see if the problem moves to the new location, if it does the handset or cradle is faulty.
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A steady blue light on your NEC-SL1000 system usually indicates that the system is in standby mode. However, the lack of a dial tone on all local lines indicates a problem with the system or phone lines. Here are a few steps you can try to troubleshoot the issue:
Check the phone lines: Make sure that all phone lines connected to the system are properly connected and not damaged. If you have multiple lines, test each one individually to determine which line is causing the issue.
Restart the system: Turn off the system and unplug it from the power source. Wait for at least 10 seconds before plugging it back in and turning it on again.
Reset the system: If restarting the system doesn't work, you may need to perform a system reset. Refer to your user manual for specific instructions on how to reset your NEC-SL1000.
Contact a professional: If none of the above steps work, you may need to contact a professional NEC-SL1000 technician to diagnose and fix the issue.
It's also possible that the steady blue light is indicating a different issue altogether. Again, refer to your user manual or contact a professional for further assistance.
There could be a few different reasons why this is happening. Here are some things you can try:
Check the extension settings: Make sure that the extension in question is set up correctly in the NEC SL1000 system. Double-check the extension number, ringing pattern, and other settings to ensure that they are all correct.
Check the phone: Try swapping out the phone itself to see if the problem is with the phone rather than the system. Test the phone on another extension to see if it behaves the same way.
Check the wiring: Make sure that the wiring for the extension is correct and that there are no loose connections or broken wires. Check the wiring all the way back to the PABX.
Check the programming: Check the programming of the system to make sure that there are no conflicts or issues with the extension in question. Look for any programming errors or conflicts with other extensions.
Check for system errors: Check the system logs for any errors or messages related to the extension in question. Look for any error messages that might indicate a problem with the system or with the extension itself.
If none of these steps resolve the issue, it may be necessary to contact NEC technical support for further assistance.
Check your firmware on the system. which kind of phone do you have connected to the stytem, are these all digital phones?, like the ones on your profile picture. do you have programming software for the system. I will then be able to give you some steps to follow for the trunk access mapping and key assignment to the phones.
ouch, sounds bad... possibilities~ 1) everyone has DND turned on if so have them disable their call forwarding entirely (intercom*7100)
2) your buttons are all suddenly programmed wrong, reprogram them to the correct extensions (press "PROG" then the button you want to program, press " 1 " then the extension number, then enter)
3) major error with the system, have a serviceman come out and take a look
If the person you are trying to reach is speaking to another internal extension, none of the outside lines will show in use. If their phone is not Call-Forwarded to any other extension (i.e. second extension or VM), you will get a busy.
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