Xerox ioerror I tried to print an image file. Two pages printed out, 1 blank 1 saying ERROR: ioerror OFFENDING COMMAND: image STACK dictionary. - these two pages have now been printing constantly for the last 3 hours. No print items are showing in the queue and I have turned the printer on and off twice. It is locked into this - any help appreciated. Thanks, Adrian

SOURCE: have a Xerox Phaser 8560

Sounds like a Postscript error. Try resetting the NVRAM. 'Troubleshooting', Service Tools', 'Reset NVRAM'. If that doesn't work, go into diagnostics and clear the PS NVRAM. 'Troubleshooting', 'Service Tools', press and hold 'Up Button' then press 'Down Button'. This takes you into a hidden service menu. From there scroll down to 'Enter Service Diagnostics' and press OK. Printer will turn off and reboot into diagnostics. Scroll down to 'Function' menu and press OK. Now scroll down to 'Clear PS NVRAM' and press OK. Press 'Back' button to return to first menu, scroll up to select 'Return To Customer Mode' and press OK. Don't forget you will lose all printer settings including your IP address. As you cannot print out a configuration page, this will be like setting the printer up from new as you will have no reference to your earlier settings.
Hope this helps.