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My recommendation would be to hit the speaker button when sending a fax to hear why your fax wont go through.
When you hit speaker you should have a clean dial tone, then when you start dialing and the tone stops make sure you don't have any static or noise on the line.
There are several reasons you might get a NG error. One is the fax line you're trying to send to is busy. Maybe it's a phone line not a fax you're trying to send to. Maybe you need to dial a 1 or 0 for long distance, maybe your fax line has noise on it.
Using the speaker can help troubleshoot what the problem is.
My recommendation would be to hit the speaker button when sending a fax to hear why your fax wont go through.
When you hit speaker you should have a clean dial tone, then when you start dialing and the tone stops make sure you don't have any static or noise on the line.
There are several reasons you might get a NG error. One is the fax line you're trying to send to is busy. Maybe it's a phone line not a fax you're trying to send to. Maybe you need to dial a 1 or 0 for long distance, maybe your fax line has noise on it.
Using the speaker can help troubleshoot what the problem is.
Do you hit Start after typing in the number? You have to hit the Start button (the green button on the right hand side) in order to send the fax once you've input the destination.
Check menu settings and confirm the machine is set for automatic answer. If its in manual mode, you have to hit the start/go button when the fax rings to accept the transmission.
Hi. You may be having a problem with the quality of connection. Check telephone cable for any physical defects. Try to plug printer in a different phone jack in the wall. Try to call your phone company to have the line checked, maybe they can do something to increase the quality of signal. Make sure that you already registered the user information like your fax name and your fax number in the fax by going to Fax mode > press Menu > Fax setup > Dialling and Sending > Your Fax Name or Your Fax Number. You can also decrease the transmission speed of your fax by going to Fax mode > press Menu > Fax setup > Dialling and Sending > Max Send Speed > change the speed to 9600 bps > hit check to save settings. Hope this helps.
Press the "FAX" bottom, press menu, press arrow until you hit "FAX set-up", press OK, press arrow until you hit "sending", press OK, press arrow unti you hit "Send Report", press OK and press arrow to "ON" and press OK and it will saved.
Everytime you faxed something it generate a report.
Type in the first fax number, then hit the Enter key (the check mark), then type in the next number, hit the Enter key, and so on until you've gotten all of your numbers entered. Then hit Start Fax.
if you can hear it connecting and you can here fax tones then it sounds like it going. just place the page in the adf and dial your number and hit send button. how do youknow that the other person is not reciveing it? if you are in the uk then i can send you a page and see what we get?
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