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There is a heater control problem in the fuser. The fuser is the assembly of heated rollers in the rear of the device. The most likely cause is either a blown heater element, or perhaps a faulty temperature sensor. Usually we fit an exchange fuser assemblt to fix this.
I'm not sure how to fix it yet but I have two of these printers and if I use the tray from my other printer it works. I'm not sure what's wrong with the tray but it is the tray for sure.
There is probably a small piece of paper in the back of the printer in the fuser. Shutdown the printer and wait a few minutes as this part is hot. You may need to remove a few screws to take off the back cover and check inside the fuser.
For tray linking to work, both Paper Size AND Paper type must be configured the same for both trays. You probably have the paper sizes the same but types could be different. The is no setting to make tray linking work.. it will do it automatically if the above settings are correct.
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