The serial # sticker was removed from my fridge and it I need to find out what model Kenmore elite it is so it can be repaired. It is a stainless steel bottom freezer with two French doors. I think it is four or five years old. The freezer is icing up and the ice maker does not work. Pleas help!
Since the freezer is icing up there could be many different problems a blockage or a problem with the defrost or timer of the unit if u greeting unit number is should be on inside of the door or back by the condenser best bet from what I see is get a tech to fix it they will find all those numbers that u need
like ms watson said if there is ice in freezer box then the evaporator has not stop working it just may be working slower my guess is the defrost
call pc richard or sears say u bought it from them they should get it for you or let the tech do his job and find out thats what u pay them for
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SOURCE: error message on fridge "er ff"
Error code Er FF indicates that the evaporator fan has failed, or at least is not sending a signal to the electronic controls. Open the door and see if the evaporator fan is running inside the freezer compartment. If that fan stops, then no cold air will be sent to the refrigerator compartment and it will warm up. Possible causes include bad motor, bad connection, bad electronics.
SOURCE: Kenmore elite fridge. Bottom freezer ice builds
You have a bad defrost system on this unit, that's why you're freezing up. Call us with the model number and we'll get the correct part out to you right away. We hope to hear back from you soon.
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