Apple iPod touch Logo
Posted on May 13, 2009
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Stuck my ipod touch 2nd generation is stuck on the apple screen and wont restore because i cant enter the passcode on the ipod

  • Anonymous Mar 31, 2014

    screen replacement

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  • Expert 138 Answers
  • Posted on May 13, 2009
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Joined: May 12, 2009
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Try to plug it into the computer and press restore through itunes or press and hold the home(square) and the top button.

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0helpful
1answer

I got a Ipod touch from the pawn shop for a good price and it has paswords on it that wont let me delete some stuff or wipe it clean of music and apps

home volume down and power when logo comes on remove finger off power the volume then home now plug in to pc/laptop with Itunes and restore pod with Itunes.
0helpful
1answer

Itouch disabled

When your iPod Touch displays a message telling you to connect it to iTunes, it may be in recovery mode, or have been disconnected in the middle of an update.
To get rid of the screen, you must reset your device. If in passcode mode, an iPod Touch must be manually unlocked or fully restored to get back to the home screen.Forcing a Reboot
When your iPod Touch is stuck on a screen that is instructing you to connect with iTunes, a normal restart will probably not work, as the hard drive has become frozen.
You can still, however force the iPod to reboot using a process called resetting.
To reset an iPod Touch, hold down the "Sleep/Wake" and "Home" buttons at the same time until an Apple logo appears, indicating that the device is rebooting.
When an iPod Touch reboots, it always goes back to the lock screen. Passcode mode will still be enabled.

Unlocking With the Passcode
If you know the passcode for your iPod Touch, slide the "Slide to Unlock" arrow and then enter your code on the next screen.
Upon entering your password, you will be directed to the device's home screen. If you enter the wrong password too many times, it will become disabled temporarily.
The iPod Touch can also be set to erase all content after 10 incorrect passcode attempts if you previously enabled this feature, don't attempt more than 9 entries.


Unlocking Without Passcode If you have forgotten the passcode to your iPod Touch, the only way to unlock the device is by restoring it.
Restoring an iPod Touch returns it to the factory settings, meaning that any settings, applications or music you added to the iPod are removed.
Once the device is restored, you can re-add your downloads and other information using the backup copies in your computer iTunes program.
The passcode setting will be disabled unless you manually enable it again.

Consideration

If you don't have a backup of your music and applications in iTunes on your computer, you can also download another copy from the iTunes Store or App Store on your device after a restore.
Any photos that are deleted during restore, however, will be lost forever if a backup does not exist.
Always back up your information via sync on a regular basis to avoid this problem.
0helpful
1answer

9c93a00208

If you own an iPod touch, you have the option to set a password, which Apple calls a passcode, to protect your data.
Anyone who attempts to access your iPod, after unlocking it or turning it on, will require the passcode to do so.
However, if you forget your passcode or incorrectly enter it, you will eventually see an alert that your iPod touch has become disabled.
To unlock your iPod touch after forgetting the passcode, and still access your content, you must connect it to the computer with which you last synced it.

Connect your iPod touch to the computer with which you last synced the music player.
Launch iTunes if it does not automatically open.
Select your iPod touch under the devices list, and click the "Summary" tab in iTunes.
Click "Restore" and, when prompted, click the "Back Up" button to save a back up of your iPod touch in iTunes.

Click "Restore" when prompted, after the back up saves. After restoring, click "Ok."
Choose the most recent back up from the drop down list on the "Set Up Your iPod" screen.

Click the "Continue" button to restore your iPod touch.

iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212

iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
0helpful
1answer

Forgot my ipod pascode lock

If you own an iPod touch, you have the option to set a password, which Apple calls a passcode, to protect your data. Anyone who attempts to access your iPod, after unlocking it or turning it on, will require the passcode to do so. However, if you forget your passcode or incorrectly enter it, you will eventually see an alert that your iPod touch has become disabled. To unlock your iPod touch after forgetting the passcode, and still access your content, you must connect it to the computer with which you last synced it.

Connect your iPod touch to the computer with which you last synced the music player. Launch iTunes if it does not automatically open. Select your iPod touch under the devices list, and click the "Summary" tab in iTunes. Click "Restore" and, when prompted, click the "Back Up" button to save a back up of your iPod touch in iTunes. Click "Restore" when prompted, after the back up saves. After restoring, click "Ok." Choose the most recent back up from the drop down list on the "Set Up Your iPod" screen. Click the "Continue" button to restore your iPod touch.

iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212 iTunes: Restoring iOS software http://support.apple.com/kb/HT1414
0helpful
1answer

Unfreezing ipod otuch 2nd generation

Hi linda_wat834
When the Apple Logo is stuck
If this happens, put the iPod into Disk Mode through the diagnostic menu. Then connect the iPod to your computer and update or restore the iPod.
Sometimes you can get away with just updating the iPod, so try that first, but usually you have to restore the iPod .
As always make backups of your music files, because the restore procedure will eliminate them.
Please take time to rate me
Bud
5helpful
4answers

When i plug my ipod touch into the computer this comes up..HELPP

Try restoring it...here's how...
  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

0helpful
1answer

Can't unlock my iPod Touch!!!!

u r screwed up. get help from mac people.they have utility to bust it
1helpful
1answer

My iPod won't let me enter passcode, stuck on connnect to itunes

just connect it and go to my ipod. go there and click on restore. clickl on that and say yes. it will take around 20 mins to restore. hope this helped.
1helpful
2answers

My ipod is frozen

Warning: This should be used as a last resort, restoring will erase all of your data

*Must have iPod plugged into computer while doing this*

Be patient, the force restore part may take up to 20 seconds.

1. Press and hold the home button and the sleep/wake button. (the power off option will appear, ignore it)
2. When the apple logo appears let go of the sleep/wake button (keep holding the home button.)
3. After a few seconds you should see the connect to iTunes image (you can now let go of the home button.)
4. Open iTunes .
5. iTunes should automatically recognize your iPod once the image comes up, if not unplug your iPod and plug it back in.
6. Restore your iPod by clicking the "Restore" button.

****
If iTunes comes up with an error you may want to try

a. Uninstalling and reinstalling iTunes or
b. restoring on a different compute
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