The problem is that probably your frame has a driver on that disk that do not mach with the elder version of 2K windows...to fix its either upgrade the computer to windows xp ...if the pc has the capacity to support this operation system ...or to let me know the exact model of that picture digi frame ..and see what can be done to locate a driver compatible ...
Ido believe that most frames have Sd card or so ...and in this case its easier to transfer the data via sd card..or usb stick if the option is available ... ...
I located the site ..but I need the exact model to see if the driver is available for windows 2000
Did you try going to the SONY website and downloading the correct version of the program for your computer OS?
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