Printer reads-"Printer error-see your documentation"... no clue as to what to do.

you can find the manual here
http://files.support.epson.com/pdf/cx64__/cx64__qr.pdf

Do you have any other indicators such as flashing lights or similar?

My guess is that it MIGHT be a "service required" error meaning the waste pads are full in which case this guide may help..

There's a reset sequence you can follow near the end of the article which I'd try... If that solves it then you'll need to deal with the waste pads.. If not, you'll know it's something else and can report back..

hi....take it to a tech to check about the system control chip... the control chip would have gone bad... and they will replace u with a new chip..or else Try manually moving the head carriage back and forth a few times!
Also check, if there isn't some piece of paper lodged inside, if yes try to remove it carefully!..

these are the possible solutions u can try out...
thank u
rate me

Counter reach its preconfigured limit it is just, you have to reset the counter back to zero count. This feature could be attributed not to overflow the waste bin.

In your web browser search bar, key in " epson reset software" the uppermost link is the one. Read the tutorial before doing so.

Hope you get it easily.

If that's the only error message that you are receiving, I would recommend removing and re-installing the printer software.

try this site and follow it along

http://er.epson.com:8001/start?TM=false&CMD=iSearch&CB=1886098358&LG=1&TP=NoviceCase&Q1-1-1886170412=1886170410&FI=1&firstQuestionID=Q1-1-1886170412&firstAnswerID=1886170410&category=allinone&model=cx64__&displaymodel=Epson+Stylus+CX6400&referralmodel=Stylus-CX6400&pid=C11C545001

its their support link

Link to documentation and manuals:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=25723&infoType=Overview

Sounds as though the printer is defective.
Call or email Epson Tech Support.

Go through the diagnose steps on this Epson site:

http://er.epson.com:8001/start?TM=false&CMD=iSearch&CB=1886098358&LG=1&TP=NoviceCase&Q1-1-1886170412=1886170410&FI=1&firstQuestionID=Q1-1-1886170412&firstAnswerID=1886170410&category=allinone&model=cx64__&displaymodel=Epson+Stylus+CX6400&referralmodel=Stylus-CX6400&restart=yes

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

This worked me:
Manual reset for Epson CX6400

1. Turn off the printer.
2. Press and hold B/W+COLOR+STOP button.
3. Press and release the power button.
4. Release the B/W+COLOR+STOP buttons. (My screen said "Init EEPROM")
5. Press COLOR button to clear protection counter.
6. Turn off the printer by pressing power button.

Found this solution here: http://tricks-collections.com/resetter-epson-stylus-cx6500/