Water coming out of steam nozzle not coffee output when making coffee

hi there,
the small flakes are bits of lime scale from your boiler system, to fix/ reduce flakes/particles complete a de-scale cycle on your machine using de-scaler. water hardness- set on 1 will change the length of time before it will ask you to de-scale the machine. Note- hardness 1 is the max time length. hope this helps

Sounds like the booster boiler or the cpu has a problem. Check the elements and thermostats on the booster steam boiler.

Check the end of the steam spout using a paperclip make sure it is not blocked.

Hi
What is the lever for despensing grounds on the top of the side door reading. If its all the way to the back it probably too far. Pull it back one click and try it. The other thing you should try if its not the grounds it to push the button you want to use and hold it in until the liquid coffee want is reached, then release the button. This is called programing and you can do it to each button for you desired amount.

run hot water from the steam nozzle for few seconds

Hi,

If you try to make a cup of coffee, hold the button to see if there will comes some coffee, it can be the memory that have loose the settings. If so you have to program the machine again.

Best regards
/Mirran

Hi,

When you try to get out water, can you get a full cup of water or just a half cup?

How often do you descale your machine?

/Mirran

Hi,

try to set the grinder to grind little more coarse, you have to make 2-3 cup to get the new settings to work.

To get off the ventilate you have to press the button for hot water and make a cup of water.

Hope this will help you.
/Mirran

Hi,

If you try to make a cup of water, can you make a full cup or just a half?

Alternatively, try draining the machine. Page 37 of the user manual, Drainage. Place cup under the steam/hot water tube, turn knob clockwise around to 9. If the pump is ok, it will start automatically and start filling the cup. Drain about 1/2 cup of hot water and return knob counterclockwise to start position. If the flow meter is not damaged, the Ventilate message should be gone.