Laptop hangs during video-call

Hi,

If you have an external monitor, try connecting the laptop to it, then toggle FN+F8 to project display from lalaptop to external monitor.

If the external monitor does not have a display aswell (totally blank) , then its a problem with the video card.

You can also run an LCD Bist test by turning off the system , then while the system is turned off press D + power , If you dont hear a beep but no display at all, then its an LCD problem.


Hope this helps

Thanks

Dennis

3 different problem 1 - lide sensor (disable lid actions in power managment)2- graphic chip (check with extrnal monitor)3 - inverter ( check with external monitor)

akip all the screews then cover down open here in rigth side see the batery disconect it for a few seconds and then put ir again and ready some times only with the tap of the memory can see it battery remplace it too

The inverter or backlight on the display may have gone out. Connect an external VGA monitor to the laptop. If it works, then the display has a bad inverter or the backlight CCFL lamp went out.

the best way and most recommended solution is using the website called www.biospro.com they have unique bios and hard drive password
to solve all dell password problems such as:

**** This computer system is protected by a password authentication
xxxxxxx- 595B, xxxxxxx-2A7B, XXXXXXX-D35B



**** System Disabled 12345

*****DELL UNLOCK KEY HINT

*****ACER UNLCK KEY HINT

****DELL XXXXXXXXXX - 1D3B

****DELL XXXXXXXXXX - 1F5A

AGAIN THE WEBSITE IS CALLED WWW.BIOSPRO.COM

perform system restore if your doing this before without problems. try uninstall and reinstall of the video driver. update BIOS

You might want to try what I did when I had a completely discharged battery for my Dell Laptop. I attached the battery to the computer, make sure the computer is off and plug in the charger for a full twenty four hours (undisturbed). And this really worked. I had no problems with the battery. Good luck.

www.dell.com

drivers and support icon

Try reinstalling the driver for the WEBcam/mic

call the toll free number of dell.. you will find the toll free number from their official website viz www.dell.com.. their technical support will help you out for free.