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this could just need reflashing, try useing the nokia software on there website, if there anything like the sonyerricsson this dosent require to phone to be on just charged up
here in the philippines, we have a "universal charger" where in you can take out the battery and put it on the universal charger and plug it to the outlet. it's best for your problem. however, if the said exchange that you have said here is part of a warranty then you still had the same problem with the same particular phone, i think you better go to the store where you purchased that phone and talk to them regarding the same old problem. and ask them if they can exchange a different unit for you because tell them that you are not satisfied with the performance of that unreliable and not so durable gadget and its accessories. make a deal with them. convince them. don't let them manipulate you to just accept something that is really not acceptable.
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