Guess what? I found it the next spring while cleaning up my garden area. But of course, by then I had gotten a new gauge.Guess what? I found it the next spring while cleaning up my garden area. But of course, by then I had gotten a new gauge.
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The E-1 error usually indicates that the test strip is damaged or improperly inserted. Try removing the test strip and replacing it. Try a different test strip. Open a new box of test strips and try using one from the new box.
I hope this helps. You can find the manual for the Accu-Chek Performa on the product page: https://www.accu-chek.com.au/meter-systems/performa . The direct link to the manual is currently https://www.accu-chek.com.au/download/file/fid/16491 . The error messages and trouble-shooting are to the right-hand side of the page. You will need to scroll a bit.
You can download the official instruction manual & have a look at the 'troubleshoot' section here: http://www.acurite.com/kbase/thermometers/00592w_Thermometer.html
Go to accu chek web site: www.accu-check,co.uk
They should be able to give the correct information or you could call their customer care phone line which is from the uk 0800 701 000, for eire it is 1 800 709 600, and from outside uk it is 0044 (0) 1444 256442. Hope this helps, they do have on line manuals at the website
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