Installed new black ink cartridge on Kodak ESP7. Cannot get rid of Error Message (saying need to install black cartridge!). Help!

Had exactly the same issue - working fine until ink cartridge changed (kodak for kodak - not a copy). Then can only get 'print head error message'.
Multiple attempts to remove and re-install, power on/off etc. but can't shift the error message. New print head more expensive than a new printer!

Verify that the ink cartridges are not damaged and are completely seated in the printhead:

1. Lift the printer access door, then remove the ink cartridges from the printhead.
2. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
3. Verify that the KODAK Ink Cartridges have not been refilled.
4. Insert the black ink cartridge into the printhead, then press down firmly until you hear it click into position.
   
   For more information view Installing the Printhead and Ink Cartridges:
   
5. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
   
6. Close the printer access door.
7. Check the printer status monitor on your computer (or the LCD screen on the printer) to determine if there is sufficient ink available for your print job.
   
   NOTE: When the "Black ink cartridge is low" or "Color ink cartridge is low" message is displayed, print quality can be affected.
   
8. Reprint the picture or document that had the quality problem.

Call Kodak @1800 421 6699 and get a new printhead free of cost.....Printhead has gone bad and it is the part in which we install the ink cartridges.It takes the ink out of the cartridges and spit the ink on the papers,...Cheers and Enjoy.

Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.

take out the cartridge , turn off your printer and take out all the cables behind your printer and wait for 5 minutes and put everything back in.. if the same error shows.. im sorry but your printer needs to be replaced.

How do I resolve the error message "Calibration Page Not Found"? Error code: 3610 Question : How do I resolve the error message "Calibration Page Not Found"?
Answer : To resolve this error condition, correctly position a calibration page on the scanner. See the User's Guide for more information. How do I resolve the error message "Cover open"? error code : 3501 Question : How do I resolve the error message "Cover open"? Answer : To resolve this error condition, close the access door. The printer will not operate while the door is open. How do I resolve the error message "Color ink cartridge missing or not installed correctly"? Error Codes : 3511 Question :
How do I resolve the error message "Color ink cartridge missing or not installed correctly"?
Answer :
To resolve this error condition, reinstall the ink cartridge:

1. Remove the color ink cartridge:
   1. Open the printer access door by lifting from the front center of the unit.
   2. Wait until the printhead is idle and silent, then pinch the latch on the color ink cartridge with your thumb and forefinger and lift it out of the printhead.
2. Check the two electrical contacts on the ink cartridge for small marks, which should appear if the cartridge was installed correctly.
   
   If the electrical contacts do not have small marks:
   1. Reinstall the ink cartridge, making sure you press down on it until it clicks into position.
   2. Remove the color ink cartridge, then check the two electrical contacts on the ink cartridge again for small marks. Repeat if necessary.
   3. Reinstall the ink cartridge.
      
3. Close the printer access door.

NOTE: See the User's Guide for more information about removing and installing the ink cartridge.
If the error persists:

1. In the KODAK All-in-One Home Center, select the Help (?) icon.
2. Select Maintenance.
3. Select Firmware Upgrade, then follow the prompts to download the latest version of firmware, free of charge.

From Kodak support:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=9104/7269&pq-locale=en_US

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

try calling 1 800 421 6699 for US.
solution
try to remove inks, then reseat it..
then remove printhead, by pushing the latch on the upper right, then put it back in. be sure that it will snap. close the door with no inks. try to look at the message, if it has the same error, put the inks on it and close the door again.. then if you still have the error message, call the hotline no. and I'm Afraid that you need a Printhead replacement or defective ink issue...
they will replace it for free..

If that error happens every single time you turn on the printer, that pirnthead is faulty.
But if the error only happens some times, try a firmware update from www.kodak.com/go/downloads

Well, here is the proper way of fixing or troubleshooting that paper jam error in your printer

Open the printer access door and remove both of the ink cartridge, then remove also the printhead, after that close the printer access door, without those parts. Then it will show a message in the printer screen, "Printhead is missing or has come loose" or "Printhead Not Detected" Install the printhead, just the printhead without the ink cartridges. After that close the printer access door. Then it will show you a message"Ink cartridges is not installed,install ink cartridges". then open again the printer access door, then install the black ink cartridge without the color ink cartridge. then close the printer access door, then message must be " Color ink cartridge is not installed, install color ink cartridge" then install the color ink cartridge." the message must be,"New printhead is detected calibration require, load paper and press start"

Thats the way of overiding the paper jam error message of your kodak all in one printer
hope this will help you guys

by: E.brown

Happy Printing(", )
Kodak AIO tech support 1-800-421-6699

thank you vry much!