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Contributor
40 Answers
- Posted on Dec 14, 2013
Re: Error 102-2931 on wiiu
- Power cycle your home network.
If your wireless router or access point is unresponsive, power cycling these devices may resolve your connection issue.
- Ensure you are using the correct password for your Wi-Fi network.
If your wireless router or access point is secured with a security key or password, review this password to ensure you have entered it correctly in the Wii U.
- Create a new connection on your Wii U.
Create a new connection on your Wii U. This will ensure you are connecting to the correct Wi-Fi network and the Wi-Fi network is currently visible to your Wii U.
- Check for wireless interference.
Wireless interference can result in a weakened connection between your Wii U and your wireless router or access point. Review your Wi-Fi network's setup to ensure an optimal wireless environment.
Still Not Resolved:
- If the issue persists, please contact at 1-800-255-3700. Specially trained representatives will be available to assist you, 6:00am - 7:00pm (PST), seven days a week.
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