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Mick Posted on Dec 01, 2013

I have Netflix on my iPad and have been watching movies by streaming, but lately they have been stopping every 5 to 10 minutes with a message that I need to check Netflix website and the number 1016. Help?

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Racki123

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  • Posted on Dec 01, 2013
Racki123
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Straight from Netflix:

The Netflix App error 1016 while attempting to stream usually indicates an Internet connectivity issue. To resolve this issue, follow the troubleshooting steps below.
Powercycle your home network

  1. Turn off your device and unplug both your router and modem for 20-30 seconds.
  2. Plug in your modem and wait until no new indicator lights are blinking on.
  3. Plug in your router and wait until no new indicator lights are blinking on.
  4. Turn on your device and attempt to stream again.

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