Question about American Standard Colony 2388.012.222 Linen Two-Piece Round Front Toilet

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Standard toilet will not flush

I have a two story colonial that has 2 1/2 baths. On the main floor is the powder room and almost directly above the powder room is the master bath. Both of these toilets are the same as the problem toilet and they both flush properly.

In the second bathroom which is located approximately 15 feet from the master bath is the problem toilet. When I flush the toilet the water in the bowl will rise to the rim approaching over flow and then slowly retreat.

I have replaced the flapper and this has not helped. There is not enough power to syphon a piece of tissue that i placed in the bowl as a test. I welcome your suggestions and greatly appreciate the time you take to answer my questions. Thanks in advance.

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The water line of the toilet in question is too high. In otherwords the pipe from which the toilet is getting its fresh water is UPHILL. I am experiencing the same problem and quite by accident saw a house programme with plumbers attending to toilets and saw the problem solved. skirish

Posted on Sep 16, 2009

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If this is a new development, then you have a partially clogged drain or maybe a crack in the bowl assembly. If the toilet always did this, then perhaps the drain pipe was not installed correctly.

I would remove the toilet and run a snake through to the main stack. If you find that is clear, check the bowl for cracks and check the tank water level to be sure that the tank is filling to the water line on the tank

Posted on May 09, 2009

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