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If you are filling the tub full enough and the pumps are still not working, the level sensor is bad and needs to be replaced. One can be ordered directly from Maax out of Canada
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https://www.youtube.com/watch?v=xNWjM8c_b-8
Oct 10, 2011 - Uploaded by softcellelectrical
27 How to replace an in line or flow through heater for an above ground ... I just changed out the water in my spa when I discovered the heater element ... Is there a hose that should fit on it? ... I figure it will run similar to a whirlpool setup. ... tests on the unit...but, it sounds like 1. your sensors may be DC and
This sounds as if the low water sensor may not be working. They are designed to know when the tub has water in it and then the motor will start. What is the model number of the control box under the tub that the pump plugs into? If we can figure out the control then we can find a solution for you.
Finally resolved this on our own tub. We had C01 and E06 error alternating. After gaining access to the service door for the tub, I was able to determine that the ribbon cable for the water detector going to the electronics box on the back of the pump had become loose. After plugging it back in and then powering off/on the pump, the blinking light on the back of the pump went back to solid and the error on the control panel eliminated.
E06 is the water sensor, The tub will not operater if there is not enough water in it. If the water level is not the problem, it is most likely a bad water level sensor.
well first of all i have to assume that this tub is equipped with jet's on the floor and lights,if not then there's no reason for it those buttons to light up, now if it is equipped with these features and your getting a error code all this means is that this tub need to Re Configured to run this type of system,this is something a tech needs to look at because you wouldn't be getting error codes if the tub was configured wrong the reason your getting error codes is because something isn't plugged in correctly at the control box and the computer detected a fault. Justin 503-547-3483
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