Are your referring to reset username and password for blackberry account. If yes, please refer steps below to reset the password
1. Visit
http://global.blackberry.com/en/bbid.html and complete the instructions on the screen.
2. You are prompted to sign in with your BlackBerry ID, click Forgot Password. Answer your security question and complete the instructions on the screen.
Once you have completed the steps above, you will receive a password reset email. If you complete the steps to reset your password on a computer, the password reset email can only be viewed on a computer and isn't delivered to your device. If you follow the steps to reset your password on your device, the password reset email will be delivered to your device. Complete the instructions in the email to reset your BlackBerry ID password.
Note: You cannot reset the User ID, if in case you need to change your user id you need to create new BBM account.
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