The fail to initialize is typically a problem with the document scanner...but not always. here is a quick test you can try. Turn the unit off then power it on again. Slightly lift the copy lid as the unit goes through warm up mode...pay attention to the light color emitting form the scammer. it starts to blink red, then changes to a bright white IF the scanner is working properly. IF the scanner is NOT working properly the scanner stays RED during the warm up.
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