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Posted on May 08, 2009
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I have a Lanier 5245. I am getting an error when

I have a Lanier 5245. I am getting an error when the unit starts up. A red light comes on the printer button. When I push the printer button the message window says:
Duplex is not set correctly.
Set duplex correctly.
I tried power off the copier and restarting ceveral times with no luck.

When a try to copy using duplex I get this message:
Reset the Duplex Unit.

I have power the copier off and on several times. Any thoughts?

2 Answers

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  • Posted on May 22, 2009
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Your duplex is the big box on the right side of the machine push the back side shut against the machine and try again

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  • Expert 162 Answers
  • Posted on Oct 27, 2009
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Examine the connectors of the duplex can be outside place some pin, also examine the sensor that is driven when the duplex is positioned can be dirty or out of position.

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Gene
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