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I'm having the same problem. My problem is that the music files that I just purchased off of itunes are MP4 files and cannot be played on this Riptunes MP3 player. I bought this for my 6 year old nephew for christmas and I wanted to have some music on there for him. I'm thinking i should have investigated this player before purchasing. I totally regret this purchase!
You can rather create a playlist called Christmas songs and all these songs to that list. If you can get me the make and model of the mp3 player, I can get you specific instructions.
if your set is like my old one the skaters move by magnets underneath the rink. If yours is the same you may try removing the rink and oiling the tracks that the magnets move on. This worked for us
take the piece of shit back. i bought my mom one for christmas, the music file won't even open for ours. don't even bother with it, just take it back and find a better mp3 player. :]
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