Panasonic NN-S963BF Microwave Oven Logo
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Chad Bernhardy Posted on Nov 24, 2013
Answered by a Fixya Expert

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NN-S963BF begins operating when door is opened

Without setting cook power and time our microwave begins operating when the door is opened and stops operating when the door is closed. Seems to heat food fine and not sure if it's cooking when door is opened. Light comes on, tun table rotates and oven makes same sound when it's actually cooking. Any ideas how to fix. We've had this for 10 years without any problems.

2 Answers

Brad Brown

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  • Panasonic Master 19,187 Answers
  • Posted on Nov 24, 2013
Brad Brown
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The door switch is bad. https://www.partstore.com/Model/Matsushita/Panasonic/NNS963BF.aspx

This site has the most parts. See if there is a contact list so that you can ask about the switch. I dont see it listed as a stand alone item.

mikadot

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  • Master 2,113 Answers
  • Posted on Nov 24, 2013
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3 Related Answers

Anonymous

  • 1214 Answers
  • Posted on Jan 16, 2009

SOURCE: Panasonic Microwave oven - cooking operation stops afer 2 seconds

Sounds like a short in the microwave circuit. One or more of the following four components has failed -

Transformer
Magnetron
Diode
Capacitor

Repair is not for the amateur, unless you know how to take things apart, and put them back together EXACTLY as the were found.

Parts are available on the Net, and you can get the P/N's off the old components to identify suppliers of the new ones.

Don't try and measure resistance of the diode. It's impedance is far too high to get a good reading. They're cheap anyway. Always replace the capacitor, they're cheap too. No way to test the magnetron, and the transformer is not easy to test either.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Mar 06, 2009

SOURCE: panasonic microwave nn-s963bf making grinding noise

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can
order parts for this brand from Encompass (formerly Tritronics). Or you can call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 998 Answers
  • Posted on Aug 16, 2009

SOURCE: Panasonic Microwave turns on and tray rotates when door is opened

check the door switches

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Related Questions:

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1answer

Power it stays at 100% want 50%

Place the items inside the unit and close the door. Set the cook time, then press the "Power Level" button. When the display asks for input, press "5" for 50% power. Then press START.
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My nn-s963bf starts operating when door is opened

The electronics have lost their marbles. When a nuker door is opened the safety switch connected to the door is designed to turn the unit off and not on. You just better work fast when you put stuff in or take it out!!!!!!!
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The turntable keeps rotating when the door is opened - Panasonic NN-T994SF

You probably have a shorted main relay on your control board, which I can repair. Details here.

FixYa doesn't notify me when there's a response, so if you have other questions, please contact me directly.

- William E. Miller, AS-EET
[email protected]
http://www.microwavecontrol.com
Microwave Oven Control Panel Repair Nationwide
"Recycling by repairing since 1982"
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Not heating

Hello


Power Supply

Check whether there is a proper power supply. Look to see whether the cord is connected to a grounded 3-prong outlet and the cord is fully plugged in. If the electrical system is built-in and no power cord is visible, replace or reset the household fuse or circuit breaker.

Microwave Functions

Some basic microwave operational steps may affect whether the microwave is heating. Open and close the microwave door, as the unit will not function with the door open, and push "Stop/Clear" to cancel any previous settings, such as the timer, which do not heat the microwave oven.

Setting the Microwave

Once the power to the microwave has been reset, or verified as working, and the microwave is ready to run, select a new cook cycle and press "Start" to see if the microwave begins to run and cook food as expected. Allow the food to cook for the alloted time and then open the microwave door and check to see if the food has cooked or heated. Choose a longer cooking time and restart the microwave if food is heating but is cooking slowly.

Repair

If all efforts to troubleshoot the function and power to the microwave still do not get the appliance heating food as expected, there may be a repair issue that needs to be addressed. Contact professional technician for advice.
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Starts and runs for 5 seconds and clicks off and shows no time on timer, back to ready mode, not the normal "enjoy your meal".

Starts and runs for 5 seconds and clicks off and Problem with the Panasonic NN-S963BF / NN-S963WF 1350 Watts Microwave Oven
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Where is the second fuse in my panasonic nn-s963bf the one for the heating and what does it look like?

There is no second fuse. Look for a thermal cutoff there are a few of those. Test it for open circuit and replace.
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Our Panasonic 1350 microwave no longer heats food.

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

ghdgh
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Panasonic microwave nn-s963bf making grinding noise

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can
order parts for this brand from Encompass (formerly Tritronics). Or you can call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

0helpful
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Microwave on its way out?

This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside.

Switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you or a friend decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

If you think the problem is on the control panel, which we repair these nationwide for $39.95 postpaid.

We're happy to help and we appreciate your thoughtful rating of our answer.
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