No power charger does not light up

It sounds like there may be a problem with the charging system on your Linx charger. Here are some troubleshooting steps you can try:

1. Check the charging cable: Make sure that the charging cable is properly plugged into the charger and the device being charged. Check for any visible damage or fraying on the cable. If the cable is damaged, it will need to be replaced.
2. Check the charging port: Make sure that the charging port on the device being charged is clean and free of any debris. If the port is dirty or obstructed, it can prevent the device from charging properly.
3. Check the battery: If the device being charged has a removable battery, make sure that the battery is properly installed and not damaged. If the battery is damaged or not properly installed, it can prevent the device from charging.
4. Check the power source: Make sure that the power source, such as an outlet or power strip, is functioning properly and is providing an adequate power supply.

If these troubleshooting steps do not resolve the issue, it is possible that there is a problem with the charger or the device being charged. In this case, it may be necessary to have the charger or device repaired or serviced by a professional.

Hi there! It sounds like you have our Linx stick vacuum or hand vacuum model. Plug only the charger into an outlet, the blue light on the charger should flash once. If the light on the charger flashes once then the charger is fine. Try resetting the battery by following these quick steps below.

1. Remove the battery from charger or cleaner
2. Unplug the charger
3. Insert the battery into the vacuum and turn the unit on for 30 seconds (even if it has no power)
4. Remove the battery
5. Plug the charger into an outlet, make sure the light on charger blinks blue once.
6. Insert battery into charger

The light should be a solid blue, indicating the battery reset worked. If so, allow the battery to charge for 3-4 hours, completely deplete battery on your next use and re-charge. If the light on the charger is still blinking, your battery will need to be replaced. I have included a link where you may go to purchase a replacement battery if needed. Hope this helps!

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If you're sure the battery contacts are clean and the battery really is charged, then there is faulty circuitry within the Roomba that would have to be repaired or replaced.

Confirm that the battery is inserted with the metal contacts down so they make contact with the spring terminals in the battery compartment.

Visually confirm that the metal contact plates on the battery pack, and the spring terminals in the battery compartment are clean and shiny. If not, wipe with a clean cloth or paper towel, its OK to use a little water or rubbing alcohol on the cloth, if needed, and then dry it.

Visually confirm that the metal contact plates on the Roomba, and the spring terminals on the docking station's home plate are clean and shiny. If not, wipe with a clean cloth or paper towel, its OK to use a little water or rubbing alcohol on the cloth, if needed, and then dry it.

If you have a volmeter, measure the voltage between the contacts on the battery pack If it isn't something in the neighborhood of 14 volts and is 11 volts or less, the battery isn't fully charged.

Reinstall the battery.

For the moment, please connect the power adapter directly to the Roomba rather than the docking station to eliminate one possible faultly connection.

If the battery wasn't fully charged, or you weren't able to test it, try to charge the Roomba and then retest the battery voltage if you can. If the battery voltage was higher immediately after charging, but didn't get to 14 volts, the charger is good, but battery needs to be replaced. If the battery voltage was unchanged after attempting to charge the Roomba, the charging circuitry may be faulty. If there was no light patterns when you tried to charge it, and it was plugged in to a good outlet, then the power adapter or charging circuitry is definitely bad.

If you have no voltmeter and you cleaned the contacts and tried to charge the Roomba and it works, use the Roomba and then recharge using the docking station and see if it was just dirty contacts or it won't charge through the docking station. If it didn't work, you'll need to figure out if its the battery, the charging circuitry in the Roomba, or the power adapter. If there are no lights when you try to charge the Roomba, then Either the power adapter or the Roomba power circuitry is defective, but without a voltmeter you can't find out which one, and there's no way to know if the battery is good or bad, but you know Roomba wasn't trying to charge it. If there are lights when you try to charge the Roomba, then at least you know the power adapter is good. Unfortunately, without being able to test something there's no way to distinguish between a charger that won't deliver a charge to the battery and a battery that won't accept a charge. If you want to take a guess then a bad battery is more common and less expensive to fix.

Try running the battery all the way down by letting the vacume run in a corner or another room and even when it stops leave it on for a hour to drain the battery. Then shut the switch off and try charging the battery. Make sure the charger is putting out enough volts by looking at the rated output of the charger and while it is plugged in check it with a volt meter. If it does not hold a charge and the charger is putting out the right voltage you need to purchase a new battery for the vacume

Hi there,

Well first of all you may check that the charger (adapter) is working or not, you may use a volt meter to check it out or use another charger to make sure....... further you may follow the step below -
1. Remove the battery pack from Vacuum.
2. Hold down the power button for five seconds.
3. Reinstall the battery to reset the system.
4. Plug the Charger directly into vacuum.
5. Charge the battery untill the power light is solid green again and keep the vacuum on the charger for an additional 72 hours (3 days). Important: Do NOT interrupt this charging cycle.
If further you have the same problem it means it's time to change the old battery with new one.

Good Luck!!
Thanks for using FixYa!!

Hi there,

Well first of all you may check that the charger (adapter) is working or not, you may use a volt meter to check it out or use another charger to make sure....... further you may follow the step below -
1. Remove the battery pack from Vacuum.
2. Hold down the power button for five seconds.
3. Reinstall the battery to reset the system.
4. Plug the Charger directly into vacuum.
5. Charge the battery untill the power light is solid green again and keep the vacuum on the charger for an additional 72 hours (3 days). Important: Do NOT interrupt this charging cycle.
If further you have the same problem it means it's time to change the old battery with new one.
Good Luck!!
Thanks for using FixYa!!

If the charger doesn't light up, it's broken.

Call customer support at 1-877-855-8593. Be sure to have the Roomba and charger with you when you call-- you'll need them.

Yes, it can be replaced. Can be ordered from Black & Decker. Some people would say it's worth fixing others would not. Don't know cost of battery -- probably under $20.

I have the same problem, after our building had a electricity problem. The electricity spiked when the utility company came to fix a problem. Several adapters in our apartment seem to be affected. Like my Kone, my dirt devil detailer had the same problem: charging light didn't come on, and while it charges, it only gets up to weak power. I got a new charger/adapter and when I plugged it into the base, the charging light was working again.