I have verbatim external drive usb 2.0. It used to function properly...but now Windows(xp) doesn't recognise this device. I have tried it on serveral pc's & same result.

Hello John,

The Store 'n' Go PinStripe USB Drive from Verbatim has a push and pull sliding feature which protects the USB connection when it is not in use without the need for a separate cap which is easily lost.

Hi,
Install it to another pc for confirm.

If you need more information, reply me soon.

Thanks

USB device is not recognized http://support.microsoft.com/kb/871233
If this answer helpful please vote me. Good luck.
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dear sir
good day
try to replace the USB cable and test the Hdd on an other computer system to make sure it is function and good luck

Try changing the USB cable that connects the hard disk to the computer, this message usually comes when the cable is damaged.

update drivers. other people are having trouble with their verbatim products not registering. If you have any more problems, like finding drivers, e-mail verbatim directly with your problem.

does it work on another pc ok? Do other usb devices work ok? Give me the details and I can help you solve this.

Paul

You probably damaged the drive from sudden disconnection of the signal line. I would suggest trying it on one other computer before considering it trashed.

Very possible your problem is that this drive is not externally powered and your desktop does not put out enough power to drive it.  I'm guessing your desktop is older.  Especially if your desktop is USB 1.0 this problem would occur.  Your best bet in this case is to either mount a newer USB expansion card into your desktop, or get another externally powered harddrive and transfer data over to it from this one with your laptop.

Try going into the BIOS and see if the USB Ports are enabled. I don't know what type of system you have. When you turn on the pc it will prompt 'F1 to enter setup' or it might be F10. Do you have a USB mouse or keyboard? Try those in different ports.