My laptop computer is running on vista basic and it seems unable to do any printing on my epson stylus office t30. i've uninstalled and reinstalled the whole driver using the cd that was with the printer when i bought it. i even got an update from epson website. during installation, it was able to detect my printer and continued its installation. the ink indication led was 'on' (red) but it was installed with a new set of catridges.
i tried installing the printer and its driver on another laptop, it was able to do it thing .. printing !! this laptop also runs on vista basic. no ink indication here.
my question is, why am i having a problem with my laptop when the other is working fine?
appreciate all the help i can get. thanks a million ...
Hi.
Please try to uninstall and re-install the drivers on your laptop now that the ink light is not on steady anymore.
As i see it, the issue is hardware. The printer will not allow you to print anything if any cartridge is not recognized or any cartridge is out of ink. The red indicator light on the printer that was on steady while your installing the drivers on your laptop, indicates that there was a cartridge that was out of ink.
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