Black screen hp p6310f

Regarding your recent inquiry about the HP 61 black.....OR....HP 61 color ink cartridge error message and inability to print to your HP ENVY 5530 printer, this type of problem could be an electrical connection issue between the printer and the cartridge (i.e. dirty electrical contacts on either the cartridge or printer carriage flex cable surface), or more likely, an internal micro-electronic failure inside one of the HP 61 ink cartridges (please note it is very rare for both ink cartridges to fail at the same time - hence one of them is likely causing the current issue).

To determine which cartridge is causing the error condition and to check the electrical health of both ink cartridges, please run the 'Tap 41' diagnostic test below (PROCEDURE B.).....

NOTE: If the LCD screen is 'frozen', then one of the ink cartridges is likely suffering from marginal internal electrical performance and may need to be replaced - SEE DIAGNOSTIC STEPS BELOW. Please visit: http://inkjet411.com/?page_id=396

Please first verify the age of the ink cartridge(s)....look at imprinted date on front (or back) of ink cartridge. If this 'warranty expiration date' has expired, then potential cartridge failures can occur due to internal corrosion, etc.

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.

An internal electrical failure of a cartridge can be confirmed by performing the following steps which will help rule out other variables which could also be causing the issue.

DIAGNOSTIC STEPS:

A.Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519


[HP Deskjet 3510/3512/3520/3051A/3054, ENVY 4500/5530 & Officejet 2620/4630/4635/3512 MODELS]

B. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test (refer to 2nd video at the following link so you understand how to analyze the test print - though you will use steps 1 thru 6 below to activate the test report): http://inkjet411.com/?page_id=1476

1.Using two fingers, gently tap the 'Return' and 'Home' keys on touchscreen until the 'Support' Menu is displayed (for example, press the button 3-4 times each in alternating succession).
2.At 'Support' menu, select the upper right button until the 'Reports Menu' is visible. Select OK.
3.Press upper right button until 'print mech button tap' menu is displayed.
4.Press OK, the 'code = 0' menu should be displayed.
5.Use arrows keys to change value to 'code = 41' (i.e. press and hold right arrow key). When 'code = 41', select 'OK'. NOTE 1:The Tap 10 self-test print may also be initiated via 'code = 10'
6.The diagnostic 'tap 41' test report will print. (see video here: http://inkjet411.com/?page_id=1476 )


-- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health. A good HP 61/61XL color cartridge should display 612 good nozzles, while a good HP 61/61XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced.

---If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink. Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one (or both) of the ink cartridges is damaged.


C. Print the Self Test Page (HP TOUCHSCREEN MODELS; when cartridges are functioning normally with no cartridge errors):

http://www8.hp.com/h20621/video-gallery/us/en/customer-care/printers-and-all-in-ones/general-troubleshooting/2825521889001/Printing%20a%20Test%20Page%20-%20HP%20Envy%204500%20e-All-in-One%20Printer/video/

1. Load plain white paper in the input tray.
2. At printer's LCD screen, navigate to TOOLS menu.
3. Choose 'Printer Status Report', - the self-test report should print.


*Many cartridges eventually do encounter problems or failures. The "Incompatible Cartridge(s)" / "Print Cartridge(s) Problem - Refer to printer documentation."error message is typically indicative of failed micro-electronics internal to the ink cartridge(s). Also, it is common to have a marginally performing ink cartridge (which was performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors. Running the 'Tap 41' cartridge health diagnostics test will confirm the active state of both cartridges.

For reference, the following page provides a complete review of the majority of cartridge fatal error messages you may observe on your printer at one point or another: http://inkjet411.com/?page_id=415

If your printer works routinely after inserting a brand new HP 61/61XL black.....OR....color ink cartridge in it, this will confirm root cause per the suspect ink cartridge.

For advanced printer diagnosis please refer to .pdf file at the following Inkjet411 support link: http://inkjet411.com/?page_id=1813

Unfortunately the micro-electronics in many of the newer HP 61 integrated ink cartridge lines are quite fragile (due to low-cost materials used in the manufacturing processes), so results of repeated cartridge usage/longevity will vary from one extreme to the other. As a suggestion, if you print more than 15 pages per week, then you may want to consider moving over to an 'individual ink tank' printer system....these are very "refill friendly" and you will not encounter cartridge failures. For information on REFILL FRIENDLY printer models please visit our support site: http://inkjet411.com/?page_id=3585

---
CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors.

HP 61/61XL Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=-3yRzrIVM9w
---

If you ever need to purchase a new HP 61 ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (purchases available to USA residents only). These are refilled original ink cartridges which have been electrically bench tested to guarantee satisfactory performance.

For any additional questions you may have please contact us directly: [email protected]

This type of HP 901 ink cartridge error ("Refer to Device Documentation", etc.) condition is likely an internal micro-electronic failure inside the HP 901 (or 901XL) black ink cartridge. These failures typically occur due to natural degradation of internal micro-electronics over time and can occur with brand new ink cartridges.

To confirm root cause and check the internal electrical condition of both black and color ink cartridges, please execute the 'Tap 41' cartridge's electrical diagnostic test below (refer to procedure B).

CAUTION: Be advised, the use of remanufactured ink cartridges is considered somewhat unreliable since the cartridges are already on their 3rd life when purchased new (off the internet or at select retailer stores). As well, the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors.

NOTE 1: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.

DIAGNOSTIC CHECKS:

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to 2nd video procedure at the following link on how to activate and read the service test: http://inkjet411.com/?page_id=620

a. Load Letter/A4-size paper into paper feed tray.
b. If any lights are blinking, first press Cancel to attempt to clear.
c. Press the * and # keys simultaneously.
d. Enter 124 at keypad. The 'Underware' menu should be displayed.
e. Use the arrow keys to navigate to the System Menu. Select Ok.
f. Use the arrow keys to navigate to the 'print-mech tap test'. Select Ok. Printer screen should display "code = 0".
g. Use the arrow keys to enter "code = 41" (or just enter 41 on keypad). Select Ok. The Tap 41 diagnostic test pattern prints.

--- Providing the HP 901 (or 901XL) color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health - the printer will attempt to print the diagnostic test print). A good HP 901 color cartridge should display 1248 good nozzles, while a good HP 901/901XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the diagnostic test print: http://inkjet411.com/?page_id=620

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

For more diagnostic tests and error bypass procedures, please visit the Inkjet411 support center: http://www.inkjet411.com

Hopefully this helps....

try to format ur laptop because that is a hard virus..

what computers.?? 1000's of models over 30 years. made
F10 is BIOS screens, so if that works, BIOS. and any screen
then the PC is not booting.
try booting to CD? *(a free linux live cd?) as a test.
if that works
run HDD tests. next
ill stop here, if you can get this far, we go to next step
F11 HDD reload the OS, if PC is 2006 or newer from HP.

1. Make sure that the product is turned on and that it is correctly connected to the telephone jack.
2. Make sure that there is plain, unused, white paper loaded in the input tray.
3. Press 6 and then press 6 again.
4. Select Run Fax Test from the Tools menu. The fax diagnostic test page prints.
5. If the result of the fax diagnostic test is a failure, a page will print describing the issue and possible solutions. Follow the solutions to resolve the issue.If the result of the fax diagnostic test is All Pass .
   

From HP site....

European and USA Xerox docucolor toner cartridge parts numbers, chek out on Xerox.com check part numbers USA versus UK or Germany.......bob

2 short, 1 long
BIOS checksum error
1 long, 2 short
Memory test failure (bad memory during memory sizing)

Keypad/User Interface Failure

F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.@#$%

the error: (Under this test, results show Error code 5300: 0119, which different comments for different parameters) Msg: Detected a failure while writing and reading video memory. (e.g.) Video mode: Dh (320 x 200 16) Address A002Ch, expected to read Oh, but read 1Dh instead *

indicates the video card has failed and need to be replaced.

Hi,
The short DST test is generally the failure of the HDD,It would giive you code next to it , that would something like 1000-0146,or 1000-0141 etc. Do give that code and I would let you know the exact failure


Thanks
mandeep