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Denise Bohigian Posted on Nov 21, 2013

Voicemail change message

Need to change the voicemail message

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Zach Hagen

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  • Contributor 20 Answers
  • Posted on Nov 21, 2013
Zach Hagen
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How To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
How To Record Your Alternate Greeting (Used when on vacation or out of the office.:1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the Choose softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting.

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Mailbox is full, how do I empty it please?

The "10B1" message on your Panasonic KX-TGD390C phone may indicate that your voicemail box is still full, even if you've deleted all the messages. This could be due to some saved or undeleted messages in a different folder or some other issue with your voicemail settings. To clear your mailbox and resolve this issue, you can try the following steps:
  1. Access your voicemail box: Dial your voicemail access number. It's typically a number provided by your phone service provider, such as "123" or "555."
  2. Follow the voice prompts: Once you're in your voicemail system, listen to the voice prompts carefully. There should be an option to manage your messages or change your mailbox settings.
  3. Delete all messages: Even if you've already deleted messages from your phone, there may be some messages still stored in your voicemail box. Use the voicemail system's options to delete all messages.
  4. Check saved messages: Some voicemail systems have a separate folder for saved messages. Make sure to check this folder and delete any saved messages if they exist.
  5. Change mailbox settings: If you cannot find any messages in your voicemail box and it's still showing as full, you may need to access your mailbox settings and reset or reconfigure them. Look for options related to mailbox size, message retention, or other similar settings. You might need to contact your service provider for assistance if you can't find these settings.
  6. Reboot your phone: After you've taken the above steps, it's a good idea to power cycle or reboot your Panasonic phone. This can sometimes help refresh its connection to the voicemail system.
  7. Contact your service provider: If you're still experiencing issues after trying these steps, it's a good idea to contact your phone service provider's customer support for assistance. They can help you troubleshoot and resolve any voicemail-related problems.
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Our school has a Siemens 500 OptiPoint 500 advance phone that has a greeting one. Can't find out in any of the manuals as to how I can go about changing it. Can anyone out there help me?

We always programme the voicemail to 555. If you have something different change what is below, which is our 'one sheet' user guide from www.dschiltern.co.uk

All Types of Phones


1. Your mailbox number will be the same as your extension number.

2. Default password is 1 2 3 4

3. Voicemail group number is 555 (unless programmed differently)


Before callers can leave voicemail messages you must activate your mailbox and record your greeting message. We would suggest something along the lines of


"You are through to the voicemail of . . . . I am sorry I am unable to take your call at the moment but please leave a message after the tone and I shall get back to you "


To Record Your Greeting Message


1. Dial the voicemail group number (usually 555)

2. Enter your password (default is 1234)

3. Keep pressing 3 to scroll to greeting messages

4. Press 8 to toggle between your two greeting messages

5. Press 0 to change the message and follow the instructions.


To leave voicemail just press 'Release' or hang up.


Responding to Voicemail


On a display phone you will see "You have messages" on the top line and "Display messages?" on the bottom line. Press tick twice to go to voicemail and then enter your password.


On Siemens 'Entry' phone or display phones with a 'voicemail' button, just press this button and enter password when asked.


On ordinary analogue phones you will get broken dial tone. Dial the voicemail group number (usually 555) and enter password.


In all cases you will then be able to listen to your messages.


To delete a message press 0. It will ask you to confirm by pressing 0 again.

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Usually, the voicemail message is stored in the voicemail system, which is handset-independent. Call in to your voicemail (usually hold down the 1 key or look for the key with the envelope and hold it down - it will dial your voicemail account) and follow the prompts to set up your mailbox, and "change your greeting."
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access your voicemail, and choose the persoal options option, and you can then change your voicemail message, or choose a standard message with your number. good luck.
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I need help in changing my voice mail message on a Motorola VGA 4XZOOM phone.....please help

Hey Tony,
Changing the voicemail message is as easy as calling your voicemail, selecting SETTINGS from the main menu and re-recording the message.
The type of phone (equipment) does not matter .
If you have problems and are unable to do it this way , then dial 611 from your phone and talk to a service tech regarding voicemail (option 5 I think...?).
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You will need to log into the voicemail system as you would to check your messages. There will then be a number to press (listen to the voice prompts) for voicemail options. Somewhere in there will be the option the change greeting/message. If you do not pay for a voicemail then you will have to live with the standard one your service provider uses, although you may be able to change "your call has been forwarded to the voicemail box of "JOHN DOE", is currently unavailable. This would be changed the same way I stated above.

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Which voicemail do you have?

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It is usually under message menu. try under setting of this menu. Alternatively you can use one more method that will sound funny but works. Press and hold the No. 1 key and see which number it is dialing. If the voicemail is already set it will be shown to you, edit this from the phonebook to your desired number. If the Voicemail has not already been set you will be prompted to enter you the voicemail number. Fill in the desired number there.
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Changing the voicemail message would entirely depend on your provider - how they set it up for you and how you can setup your own message. They must have a specific number you can dial to set your voicemail message. This setting is not available on your phone; rather voicemail messages on the voicemail server of your provider. So, the best way out would be contact the provider. Cheers
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