Issue
The CARTRIDGE light is always on.
Solution
1. Open the top cover.
2. Unplug the power cord from the back of the printer. Unplug the power cord from the power source. Wait one minute.
3. Plug in the power cord to the back of the printer. Plug the power cord to the power source.
The flashing light could
indicate either a communication problem between one of your cartridges and the
printer, a short in one of the cartridges, paper jam or the cartridge carrier
has stalled. Please follow the steps below to fix the problem:
1. Remove the sheets of
paper from the feeder. Make sure there are no foreign objects or debris in the
feeder.
2. Open the printer
cover and remove both the cartridges.
3. While the cover is
open, ensure there are no paper jams and the cartridge carrier is free from
obstructions.
4. Close the printer
cover.
5. Rebrick
(pull out power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds).
6. When the printer
turns on, reinsert one cartridge first.
7. Close the printer
cover and check the light status.
8. If light on printer
is normal, open the printer cover and reinsert the other cartridge. Check the
light status.
9. Replace whichever
cartridge is causing the light to flash with a new cartridge. You can also try
to insert a different known working cartridge to determine if the other is
faulty.
10. Load some paper. Try
to print again.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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The little amber drop light on the front of the priter continues to flash and the printer will not print. I know it has a relatively new color cartridge but it will not print anything no matter what the color. I no longer have the manual so i am not sure what the flashing light really means. Any help?
Jerry O
The amber flashing light keeps blinking. I installed new ink cartriges, still flashing and will not print. I do not have the manual. What is the flashing light for?
same problem
the cartridge light keeps flashing, I opened the top and unplugged the printer but the problem is still there.
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