Installed new toner cartridge into the machine. Still getting the J3 error

Hi,
If you have reset the machine as described & then re--inserted the same toner cartridge giving you the same error code then I would suspect the CRUM chip that is installed on the toner cartridge is faulty.
If your machine is under a maintenance contract which includes the provision of toner then contact your service provider & they should replace it F.O.C. If you have purchased it yourself then contact the supplier advising them of a faulty cartridge. If you replace the toner with a new one, you must reset the machine as above before you insert the new toner.
Hope this helps.
Dave.

Bad toner pump

First, check to see that a toner cartridge is in fact installed.
Open the toner access panel and remove the cartridge.

Check to see if it is indicating that it is empty. If so, replace the toner cartridge and wait for the error message to clear as the machine prepares the new cartridge for printing.

1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.

2. Make sure the correct toner cartridge is installed for this printer model.
1. Check Lexmark for a list of compatible cartridges for your printer.
2. If the wrong toner cartridge is installed, remove it and install the correct one.

3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
1. Turn off the printer.
2. Reseat the toner cartridge.
3. Close the lid.
4. Power the printer back on and check the display.

4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.

5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.

Change IC connector on toner unit with two screws neer gears of toner cartridge.

Sharp AR-5620N getting f-2 error. What is the solution

A J3 means the toner cartridge is not compatible. That is the what the J3 message means.
Make sure the correct cartridge has been installed. For example, a Pro16 Toner Cartridge looks very similar and will fit in the machine, but it will display a J3 fault. Install a known correct Toner Cartridge if you suspect the cartridge in the machine is the problem. If the wrong Toner Cartridge has been used, the correct cartridge needs to be ordered and installed in the machine
It is possible the chip on the back of the cartridge is bad. Have you tried reseating the cartridge? Maybe it is just loose.

I think in the menu you have to select replace cartride.. then new or same with new toner...

each toner cartridge has connections and you must make sure all are tight... or you get alot of errors.

CRU Fuse Error The toner cartridge is
not installed correctly.
Install the toner cartridge
correctly. See “Replacing the
Toner Cartridge” on page 8.4.

www.zinetic.o.uk

ensure that the one you install is the exact model name and number, if this is correct, try unistallling once again and check one more time,

you might want to get a new cyan toner if this still fails, i dont think there is a prob in your machine, cheers