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Regards, Mike Official Toshiba Support Toshiba
you might have to physically unplug the plug you cd rom back in this should activate the found new harware wizard or you might try
make sure that the cd rom is getting enough power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard or
you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general
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