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GENERAL INFO
ERROR CODES
PROBLEM
PARTS
SOLUTION
E1
NOT ENOUGH WATER
INLET VALVE
CLEAN OR REPLACE
E2
NOT DRAINING
DRAIN PUMP
KINKED HOSE--ADJUST
HOSE TOO HIGH--ADJUST
PUMP FAULTY--REPLACE
E3
WATER TEMP TOO COOL
THERMOSTAT
STAT OPEN--REPLACE
TIMER
CONTACTS OPEN-- REPLACE
HEATER
OPEN--- REPLACE
ABOVE FAULTS CAN ALSO CAUSE TIMER TO STALL(TIMER STOPS TO ALLOW HEATING OF WATER) TIMER WOULD STALL AT THE 2,5,7 AND 10 O'CLOCK POSITION
E4
OVERFLOW SWITCH ACTIVATED
CHECK FLOAT IS FREE
CHECK LEVEL OF D/W
SOAP- AMOUNT AND KIND
WASHARM STUCK OR SPLIT
E5
E6 & E7
TEMP SENSOR
THERMOSTAT
REPLACE
ERROR CODES: DDW497WProblemSolutionError 1
Water supply is turned off
Turn water supply on
Detached / damaged pipe
Replace / readjust pipe
Low water pressure
Requires min. 0.04Mpa water pressure
Defective water fill valve
Replace water fill valve
Damaged or defective wiring
Repair the wiring
Defective pressure switch
Replace pressure switch
Heavy water usage elsewhere in home
Use unit when water usage is at a minimum
Defective electric control
Replace electric control
Error 2
Sump or filter is obstructed
Clear the sump and filter
Damaged/defective drain pump
Repair or replace drain pump
Drain hose is obstructed or detached
Clear out/readjust drain hose/tighten clamps
Defective pressure switch
Replace pressure switch
Damaged or defective wiring
Repair the wiring
Defective electric control
Replace the electric control
Error 3
Voltage is too low
Minimum voltage of 198 V
Damaged/ defective thermostat
Replace the thermostat
Damaged or defective wiring
Repair the wiring
NTC thermistor damaged/out of position
Replace or readjust the thermistor
Damaged/ defective heating element
Replace the heating element
Defective electric control
Replace the electric control
Error 4
Sump or filter is obstructed
Clear the sump and filter
Loose or damaged sump pump/drain pump
Repair or replace sump pump/drain pump
Drain hose is obstructed or detached
Clear out/readjust drain hose/tighten clamps
Defective pressure switch
Replace pressure switch
Loose heater element
Tighten heater element mounting nuts
Loose spray arm
Tighten spray arm
Damaged or defective wiring
Repair the wiring
Defective electric control
Replace the electric control
Defective Microswitch
Replace microswitch
Float- defective or not in the right position
Reajust / replace float
Error 5
Damaged/ defective power switch
Replace power switch
Damaged or defective wiring
Repair the wiring
Defective electric control
Replace the electric control
Error 6
NTC thermistor damaged/out of position
Replace or readjust the thermistor
Temperature is too low
Temperature should be above -20?
Damaged or defective wiring
Repair the wiring
Defective electric control
Replace the electric control
Error 7
NTC thermistor damaged/out of position
Replace or readjust the thermistor
Temperature is too high
Temperature should be below 120?
Damaged or defective wiring
Repair the wiring
Defective electric control
Replace the electric contr
There is no one answer to resolve your problem. I keep my basement about 35% year round. I have no dampness or rusting problems. I believe you would be OK as long as you are below 50%. Normally you turn the unit off when you are in the heating season as the heating system will automatically dry your home out but again depends where you live.
Set the control for what you want and see if it will hold that for you. If it cycles you are OK (this may take several hours). Get a humidity gauge at one of the box stores (they are part of many thermometers) and see where it settles at. Give it about two weeks. You may have to play with the settings as the controls have a tolerance in them. If you cannot get the humidity low enough you may need a second unit, again this depends on the area etc.
Hi,
the unit is low on charge and has a refrigerant leak...
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier
A dehumidifier is a 'de-tuned' air conditioner. Its job is to remove some of the heat from the air, causing a temperature differential which in turn should make the warm air give up some of its moisture ... just like a AC unit.
To understand the operation, you must accept that you cannot cool anything ... you must remove the heat from it. The heat (energy) must go somewhere ... in the case of a dehumidifier, it goes back into the room. Oh yes, also contributing to the heat is the electric components you are running ... the control boards, the compressor and the fan ... all use power and thus, give off heat.
Should there be heat coming out of the unit? ... yes, if it is running. Don't get mad ... these are things you probably learned in 6th grade science class - relative humidity - heat differential - properties of energy - etc.
If both the fan and compressor are going off the problem would be in the low voltage side a safety is opening. Probably low on refrigerant. You need to check refrigerant pressure when the unit is starting, if the pressure drops below 60 psig the low pressure switch will open and shut the compressor and fan off.
You really need to have a service technician check the system out for you.
Nothing in air conditioning is new. It has been done for many years.
There are three types of "compressorless" refrigeration that I can think of.
1. ) swamp coolers or evaporative coolers - these work on the process of adiabatic saturation in low humidity environments. Evaporating water removes energy from the air, makes it cooler and more humid. This is a win-win when the air is very dry, but the process doesn't work well in humid environments, were water evaporates less readily.
2.) Peltier junction solid state coolers. These are essentially a thermocouple driven in reverse. Conduction between the hot and cold plates is hard to control and at low voltages these devices need a lot of current. These units are not as efficient as mechanical refrigeration.
3.) Absorption refrigeration cycle. In these systems a solution of ammonia in water (or water in a lithium bromide brine) is used. Heating the water (or brine) drives out the ammonia (or water vapor) and takes the place of the compressor in the cycle. This cycle is useful if you have a source of waste heat. You essentially recover the energy in the waste heat to run a refrigeration unit. A few demo units have used solar energy as the heat source, but I don't think this is common
Was there any instructions with the control board? I'm assuming we are talking about a heat pump control board or defrost board.
Some have time or temperature settings on the board that needs set. There's a lot of different boards out there, some have jumper pins and some have dip switches, you almost need either the unit installation instructions or the instructions that should have came with the board. Not sure if this will help you but if it doesn't you may need to contact a dealer or the company that made this unit.
Hi,
I am Roger Duncan.
I have the same error on my Senville unit. What board did you replace, the inside board or one of the outside boards?
I really would appreciate an answer. I have been working with Gt World since July and I still have no a/c or heat.
Roger
Dehumidifiers and how they work Heat pump dehumidifiers
Dehumidifiers use a heat pump (similar to an air conditioner's heat pump) or chemical adsorbents to remove moisture from the air without cooling the air.
A heat pump dehumidifier uses a fan to draw indoor air over a heat exchange coil. The coil is almost freezing. The water in the air condenses on the coil and is drained. A second heat exchange coil reheats the air, which the dehumidifier exhausts into the room.
A heat pump dehumidifier dumps heat lost from the compressor and fan motors into the air. It returns to the indoor air the heat generated by the dehumidifier turning water vapour to liquid. I got this off the internet
Additional heat from a dehumidifier should only be the electrical heat generated from the compressor. This is due to the fact that the cooling coil and condenser coil (hot bit) are normally located next to each other with a common airflow so the heat generated should be minimal. Hope this helps.
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